Senior Resident Technologist Consultant

Employment Type: Full time

Position Overview

CrowdStrike, a global leader in cybersecurity, protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We serve customers across all industries, who rely on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We are a mission-driven company that cultivates a culture of flexibility and autonomy, empowering every CrowdStriker to own their careers. We are seeking talented individuals with limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, community, and each other. The future of cybersecurity starts with you.

About the Role

Join the CrowdStrike Platform Professional Services team and contribute to our mission of protecting our most critical customers. The Resident Technologist Consultant is responsible for providing dedicated support to customers, assisting with the implementation and ongoing operational support of the CrowdStrike platform and related technologies. The Senior Resident Technology Consultant will oversee all aspects of the deployment and configuration for initial customer engagements, including planning, installation, optimization, maintenance, and follow-on support for the CrowdStrike platform and associated applications.

Responsibilities

• Work closely and collaboratively with customer security and information technology teams.
• Utilize common software deployment technologies to install CrowdStrike technology.
• Leverage APIs, build scripts, and develop customized processes to support deployment, configuration, and operationalizing of CrowdStrike technology.
• Utilize various CrowdStrike applications to support customers in vulnerability management, asset management, identity, cloud security, and more.
• Guide customer leads with incident management functions during onsite/remote engagements.
• Assist customers with the integration of CrowdStrike into existing third-party tools, dashboards, and business processes.
• Act as the technical and/or senior-level interface for customer concerns or escalations.
• Maintain awareness of upcoming CrowdStrike technologies and feature releases to assist customers with adoption and operationalizing into their security operations processes.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, and/or equivalent military or work experience.
• Currently possess or ability to obtain necessary security clearances, per customer requirement.
• 5+ years of experience with endpoint security applications.
• 5+ years of client-facing consulting experience.
• Highly knowledgeable on Windows, Mac, and Linux platforms.
• Working knowledge of Microsoft Office applications (Word, Excel, Access, PowerPoint, etc.).
• Strong communication and collaboration skills.
• Proven ability to convey technical concepts to audiences with varying technical expertise, from analyst to executive levels.
• Broad experience in computer and network systems security.
• Solid analytical and problem-solving skills with the capability to identify solutions to unusual and complex problems.
• High level of motivation; self-starter; results-driven.
• Ability to travel to engage with clients, up to 20% of the time.

Bonus Points

• Previous experience with the CrowdStrike Falcon platform (CCFA).
• Scripting experience: PowerShell, Python, Bash.
• Cloud platform experience: AWS, Azure, and/or GCP.
• Familiarity with security tools like Nessus, ZScaler, Splunk, etc.

Company Information

CrowdStrike is a mission-driven company that cultivates a culture of flexibility and autonomy, empowering every CrowdStriker to own their careers. We are always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, our community, and each other.

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture.
• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive benefits package.

Note: This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.