Pharmacy Technician - Customer Service 2nd/3rd Shift at CVS Health

Perrysburg, Ohio, United States

CVS Health Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, PharmacyIndustries

Requirements

  • Certification/licensed/registered pharmacy technician or as required by state law
  • One (1) or more years of experience as a pharmacy technician
  • Verifiable High School Diploma or GED

Responsibilities

  • Perform order entry tasks
  • Collaborate with other team members in the medication dispensing process
  • Triage customer service requests by department, urgency, and information/response required
  • Calculate and/or verify correct dosage based on prescriptions
  • Assist in reviewing narcotic Rx’s are back in timely manner
  • Provide dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
  • Create and maintain accurate customer records

Skills

Key technologies and capabilities for this role

Order EntryCustomer ServiceDosage VerificationNarcotics ReconciliationAllergy ScreeningDrug Interaction ChecksTherapeutic Duplication ReviewPatient Record ManagementRequest Triaging

Questions & Answers

Common questions about this position

What is the pay range for this Pharmacy Technician position?

The typical pay range for this role is $17.00 - $28.46 per hour.

What shifts does this Pharmacy Technician role cover?

This is a 2nd/3rd shift position in a closed-door pharmacy serving long-term care facilities.

What qualifications are required for this role?

Candidates must have certification/licensed/registered pharmacy technician status as required by state law, one or more years of experience as a pharmacy technician, and a verifiable High School Diploma or GED.

What benefits are offered for this position?

Benefits include competitive pay and comprehensive benefits, paid training, tuition support, cross-training opportunities, free business/leadership/development courses, employee discount programs, affordable back-up child and elder care, and up to $10,000 reimbursement for family-building expenses (if working 30+ hours per week).

What makes a strong candidate for this Pharmacy Technician role?

A strong candidate will have the required certification and experience, plus preferred PTCB National Certification and prior experience in the long-term care industry.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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