Pharmacy Technician at CVS Health

Farmington Hills, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmacyIndustries

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education, and registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines
Availability on some weekends and evenings
Complete a rigorous company training program once in role

Responsibilities

Support the pharmacy team in delivering operational and service excellence, acting as the first point of contact to assist patients and customers for an exceptional experience
Assist the pharmacy team to ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and provide caring service exceeding patient expectations
Follow all company SOPs at each workstation to help Pharmacists manage and improve patient health
Follow pharmacy workflow procedures at each pharmacy workstation (e.g., production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; offer immunizations and other services at the register and over the phone; solve or escalate patient problems
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, completing cycle counts, returns-to-stocks, waiting bin inventories
Contribute to a high-performing team by embracing a growth mindset, being receptive to feedback, and actively seeking opportunities to expand clinical and technical knowledge
Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, ethical principles, CVS policies, and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and protect patient privacy and security
Deliver additional patient health care services (e.g., immunizations, point-of-care testing, staffing offsite clinics) where allowable by law and supported by required training and certification
Demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered through consistent application of SOPs, best practices, and effective communication

Skills

Prescription Filling

Pharmacy Operations

Customer Service

Standard Operating Procedures

Patient Care

Team Collaboration

Licensing Compliance

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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