Pharmacy Technician at CVS Health

St Joseph, Missouri, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

Availability for scheduling: Monday through Saturday, 10:00am - 8:00pm (Sunday n/a)
Complete a rigorous company training program
Satisfy all registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines
Follow all company Standard Operating Procedures (SOPs) at each workstation
Demonstrate genuine care, empathy, and compassionate service in all patient and colleague interactions
Embrace a growth mindset, be receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge
Remain flexible for scheduling and business needs, including voluntary travel to stores in the market
Contribute to a safe, inclusive, and engaging team dynamic

Responsibilities

Support the pharmacy team in delivering operational and service excellence
Assist as the first point of contact for patients and customers to provide an exceptional experience
Ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
Follow pharmacy workflow procedures at each workstation (e.g., production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy, creating personalized moments, offering immunizations and services, and solving or escalating patient problems
Complete basic inventory activities as permitted by law and directed by pharmacy leadership (e.g., putting away medication deliveries, cycle counts, returns-to-stocks, waiting bin inventories)
Help Pharmacists manage and improve patient health by living the company's purpose

Skills

Key technologies and capabilities for this role

Pharmacy OperationsPrescription FillingCustomer ServiceStandard Operating ProceduresRetail Pharmacy

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This is not a remote position; it requires working in CVS Health retail locations with specific on-site scheduling availability from 10:00am - 8:00pm Monday through Saturday.

What training and certification is required for this Pharmacy Technician role?

Technicians must complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines; duties may be restricted until completed.

What are the main responsibilities of a Pharmacy Technician at CVS Health?

Responsibilities include supporting the pharmacy team with operational excellence, following SOPs at workstations, assisting with prescription fulfillment at production, pick-up, drive-thru, and drop-off, and providing caring service to patients.

What is the company culture like at CVS Health for this role?

CVS Health emphasizes a safe and inclusive culture where all people feel valued and empowered, with colleagues passionate about transforming health care, demonstrating genuine care, and contributing with heart every day.

What makes a strong candidate for the Pharmacy Technician position?

Strong candidates should be team-oriented, capable of following SOPs and best practices, effective in communication, and committed to delivering exceptional patient service while pursuing required state certifications.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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