Pharmacy Technician at CVS Health

Leesburg, Virginia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

Complete a rigorous company training program
Satisfy all registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines
Follow all company SOPs at each workstation
Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off)
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping
Embrace a growth mindset, be receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge
Remain flexible for both scheduling and business needs, including voluntarily traveling to stores in the market as needed

Responsibilities

Support the pharmacy team in delivering operational and service excellence
Assist patients and customers as the first point of contact to deliver an exceptional experience
Ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
Demonstrate genuine care and contribute to a safe and inclusive culture in all customer and colleague interactions
Contribute to safe and effective operations of the pharmacy by living the company purpose and helping Pharmacists manage and improve patient health
Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
Complete basic inventory activities, as permitted by law and directed by pharmacy leadership, such as accurately putting away medication deliveries, completing cycle counts, returns-to-stocks, waiting bin inventories, etc
Contribute to a high-performing team dynamic

Skills

Customer Service

Pharmacy Operations

Prescription Filling

SOP Compliance

Patient Assistance

Team Collaboration

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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