Client Engagement Specialist
PhiloFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
This is an on-site role in CVS Health retail locations with required scheduling availability including weekdays from 9am-7pm and every other weekend.
Candidates must complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines, follow Standard Operating Procedures (SOPs), pharmacy workflow procedures, and demonstrate effective communication and genuine care.
CVS Health emphasizes a safe and inclusive culture where all people feel valued and empowered, with colleagues passionate about transforming health care, demonstrating genuine care, and contributing to operational excellence with heart every day.
Strong candidates will support pharmacy operations by following SOPs and workflows, assist in filling prescriptions promptly and accurately, provide exceptional patient service as the first point of contact, and commit to completing required training, licensing, and certification.
Comprehensive pharmacy and healthcare services
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.