Pharmacy Manager at CVS Health

Spring, Texas, United States

CVS Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Pharmacy, RetailIndustries

Requirements

  • Act as a role model demonstrating genuine care and setting standards for the pharmacy team
  • Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal and regulatory guidelines
  • Lead and develop a pharmacy team, including onboarding new hires and recognizing colleagues
  • Oversee pharmacy team during bench shifts with effective coaching and follow-up
  • Ensure safe and accurate prescription fulfillment by following workflow procedures and safety guardrails
  • Demonstrate empathy, genuine care, and collaborate with healthcare teams to resolve issues
  • Proactively offer and deliver immunizations, and support Pharmacy Technicians in learning to immunize
  • Manage pharmacy inventory, focusing on best practices and protecting cold chain products
  • Conduct onboarding and training for new Technicians and Pharmacists on CVS workflow and required training/licensure
  • Ensure full compliance with state Board of Pharmacy regulations and escalate issues as needed
  • Partner with Store Manager to maintain a talent pipeline of cross-trained colleagues
  • Oversee Staff Pharmacists and District Support Pharmacists, manage performance through observation, feedback, reviews, and gap closure

Responsibilities

  • Help manage and improve patient health through safe dispensing, counseling, and immunizing practices
  • Strengthen pharmacy performance measures through coaching and follow-up
  • Direct pharmacy team to follow workflow procedures and utilize safety guardrails
  • Contribute to positive patient experiences by coaching the team on compassionate care and issue resolution
  • Support effective inventory management and cold chain protection
  • Ensure timely completion of training and licensure for trainees and cross-trained colleagues
  • Maintain pharmacy operations compliance with regulations
  • Manage performance of pharmacy team members, including annual reviews

Skills

Pharmacy Management
Team Leadership
Patient Counseling
Regulatory Compliance
Performance Management
Onboarding
Patient Care

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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