Receive prescription and refill requests from customers and/or clinics and fill prescriptions efficiently, accurately, professionally, and courteously
Dispense medications as prescribed; oversee and ensure accurate retrieving, counting, pouring, weighing, mixing, packaging, and/or labeling of products
Provide medication counsel and advise customers on both prescription and over-the-counter medications regarding use, dosage, drug interactions/side effects, storage, etc
Order, stock, check inventory, and perform cycle counts in the pharmacy for both prescription and over-the-counter items; maintain familiarity of department products
Review and validate received orders for amount, quality, count or weight, condition, and ensure all products are stored in appropriate areas
Ensure all outdated/damaged products are handled per established guidelines
Maintain Pharmacy records including customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records, and registries (e.g., poisons, narcotics, controlled substances)
Lead and/or oversee pharmacy technicians and/or pharmacy interns as needed to ensure efficient and accurate service
Communicate with the Pharmacy Manager about any potential concerns
Maintain a clean and well-stocked department; ensure compliance with Company standards
Maintain and implement pharmacy programs (e.g., security measures, immunizations, and other clinical programs)
May provide clinical care services as assigned
Maintain current knowledge of legal regulations, industry trends, and best Pharmacy practices; make recommendations to improve programs and processes and ensure company legal compliance
Comply with all applicable federal and state regulations
Understand and communicate Company service and loyalty programs; model high standards of service to achieve a customer-oriented store
Additional responsibilities may be assigned as needed