Personal Assistant & Office Assistant, Australia at Pacific Life

Sydney, New South Wales, Australia

Pacific Life Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

  • Minimum 2 years’ experience as a Personal Assistant or Executive Assistant supporting senior leadership
  • Skilled in diary management, travel arrangements, and expense processing

Responsibilities

  • Provide administration assistance to SMT members, including diary management, expense management, event management, travel bookings, and ad hoc admin requests
  • Act as the first point of contact for all office-related queries
  • Provide general administrative services to ensure smooth day-to-day office running
  • Support Facilities and Health and Safety management activities
  • Manage staff events and support the Event Manager in planning and executing internal and external events
  • Perform front of house duties: answer telephone calls, greet visitors, manage post, organise couriers and deliveries
  • Provide expense reconciliation support for SMT
  • Support the Event Manager with planning and coordination of internal and client events
  • Provide ad hoc admin support to Management team and wider teams (PowerPoint presentations, printing, Directors Desk uploads, agenda planning)
  • Liaise with office suppliers (cleaners, florists, coffee machines, utilities, building management)
  • Ensure adequate stationery and staff room maintenance (snacks, fruit, milk deliveries)
  • Issue security passes and manage the logbook
  • Work with building management to coordinate contractors and visitors
  • Provide admin support to IT and HR for onboarding and offboarding staff
  • Support the Office Manager with ad hoc tasks
  • Organise catering for small and large events, including weekly stock take for office snacks and sourcing local restaurants for weekly staff lunch
  • Serve as SME for online meeting room and desk booking system
  • Book office international and domestic travel in accordance with travel policy
  • Provide event support and administration (conference registrations, travel bookings, ticket purchasing, ad hoc tasks)
  • Source and book restaurants for client entertainment
  • Support staff social activities, track attendance, work with local venue suppliers
  • Provide admin support for DEI and ESG related tasks
  • Organise team offsites and activity-based events
  • Manage SMT diaries: organise/maintain diaries, make appointments with internal/external stakeholders, avoid meeting clashes, include travel time for external meetings
  • Schedule regular weekly catch-up meetings with SMT members for diary coordination
  • Provide admin support for team meetings (agendas, pack distribution)
  • Provide support on PowerPoint
  • Arrange domestic and international travel for SMT
  • Organise external dinners and lunches for SMT
  • Handle monthly expense management for SMT
  • Provide HR support for Workplace Health and Safety: identify/implement risk assessments, maintain records/systems, review documents/procedures
  • Ensure good housekeeping standards and maintain effective WHS systems
  • Arrange WHS systems and documentation audits by external consultant
  • Arrange WHS training for new staff and refresher courses for fire wardens and first aiders
  • Serve as designated first aider and fire warden
  • Support HR with learning and development sessions and events

Skills

Diary Management
Expense Management
Event Management
Travel Bookings
PowerPoint
Front of House
Office Administration
Facilities Management
Health and Safety
Catering Coordination
Vendor Liaison
Onboarding Support

Pacific Life

About Pacific Life

Newport Beach, CaliforniaHeadquarters
1868Year Founded
$189.4MTotal Funding
N/ACompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health Insurance
Paid Vacation
Paid Parental Leave
Adoption Assistance
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition in annuities market from companies like Prudential and MetLife.
Potential financial exposure from significant real estate investments.
Integration challenges with Selerix could affect customer satisfaction.

Differentiation

Pacific Life partners with T. Rowe Price for innovative Lifetime Income solutions.
Recognized as a top community-minded company, enhancing brand reputation and trust.
Real-time integration with Selerix improves benefits administration accuracy and efficiency.

Upsides

Lifetime Income solution attracts clients seeking secure retirement options.
Enhanced annuity products offer flexibility and growth, increasing product attractiveness.
Strong real estate financing position opens more sector opportunities.

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