Personal Assistant at Williams

Bath, England, United Kingdom

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£28,000 – £30,000Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Services, Professional Services, PropertyIndustries

Requirements

High degree of self-management and initiative
Ability to maintain a high level of confidentiality
Flexibility with working practices/processes, especially in times of pressure/high workload
Ability to work effectively with other legal and support departments
Willingness to actively participate in all relevant training

Responsibilities

Proactively managing complex diaries for both partners and fee earners
Answering telephone calls in a timely fashion, taking clear and detailed messages
Organising internal and external meetings
Liaising with clients via email, telephone and in person, acting as a point of contact in keeping with the firm’s standards for client care
Assisting fee earners in the billing and credit control process, generating accurate billing reports, draft bills, and accompanying letters in a timely manner
Assisting fee earners with finance tasks, namely requesting cheques, CHAPS/BACS payments, bank transfers and paying in money received, as appropriate
Ensuring accurate and timely use of client relationship management tool to facilitate matter opening, maintenance, closure and archiving
Maintaining up to date client records on the firm’s client relationship management tool, including client contact details, client specific requests in relation to billing and bill formats, details of other parties etc
Co-ordinating fee earner movements and making travel arrangements
Managing the client and matter inception process ensuring files are opened in a timely manner in accordance with the firm’s policies
Managing the process of submitting partner/fee earners expenses in a timely manner
Co-ordinating the completion of document production (including digital dictations/manuscript amendments), e-filing and file management, photocopying and scanning services, organising couriers, sending out of letters/faxes etc
Managing the production of official documents, both electronic and hard copy, to ensure engrossments meet client standards and are clearly marked up for execution
Assisting fee earners in managing the physical copies of files, correspondence, and deeds; archiving completed files, organising paperwork on the office floor, returning documents to clients
Acting as workflow manager for other support services, including delegating and supervising the completion of document production, file management and copying/scanning work
Assisting other members of the department, both proactively and at the request of the team leader
Any other relevant duties as reasonably requested by the fee earners or line manager

Skills

Key technologies and capabilities for this role

diary managementtelephone handlingmeeting organisationclient liaisonemail communicationdocument productionfile managementscanningconfidentiality

Questions & Answers

Common questions about this position

What is the salary for the Personal Assistant role?

The salary is £28,000 to £30,000 depending on experience, plus company benefits.

Is this a remote or hybrid position?

The role is based in Bath, BA1 1RG, with potential for hybrid work after 3 months.

What key skills are needed for this Personal Assistant position?

Key skills include proactively managing complex diaries, maintaining confidentiality, using initiative, and coordinating workflows like document production and client liaison.

What is the work schedule for this role?

It's full-time, permanent, 37.5 hours per week, Monday to Friday from 9am to 5.30pm with a 1-hour unpaid lunch break.

What experience makes a strong candidate for this Personal Assistant role?

Strong candidates will have experience providing proactive, high-standard support in complex environments, managing diaries, handling client communications, billing processes, and using client relationship management tools.