Automation Design Engineer
SymboticFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
The ideal candidate will have over 3 years of experience in Building Automation Services or a similar field. While Mechanical or Electrical Engineering qualifications are favorable, a strong eagerness to learn new technology is paramount. A solid understanding of building technologies such as HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT Devices, and network access controls is required. The role also demands proficiency in Fault Detection & Diagnostics and troubleshooting within Building Automation/Energy Management Systems, along with an understanding of technical documentation like network topology, wiring diagrams, and operational manuals. Intermediate to advanced MS Excel or MS SQL skills are preferred, as are excellent fault-finding and technical problem-solving abilities. Candidates should be enthusiastic, flexible, energetic, highly motivated, and keen to develop their skills in Fault Detection & Diagnostics technologies.
The Performance/Building Systems Engineer will be responsible for deploying the Willow platform for customers to optimize their building systems, utilizing expertise in Fault Detection and Diagnostics for asset mapping and tagging. This role involves collaborating with Delivery Project Managers and Engineers throughout project stages, including pre-integrations, discovery, IoT integrations, data acquisition, and data tagging. As a Subject Matter Expert, the engineer will support product, software development, customer support, and customer success teams through knowledge sharing, training, product testing, validation, and troubleshooting. Responsibilities include reviewing project documentation, producing diagrams such as network topologies, performing data tagging and skill activation across multiple sites, and conducting quality assurance reviews to ensure data accuracy. The engineer will review data within the Willow platform via front-end, database, or API, comparing it against other applications to ensure the highest quality and accuracy of collected data. Additionally, the role involves using industry knowledge and building systems understanding to create digital twins for Activate Technology analytics and partnering with other Willow teams for customer-facing discovery sessions and workshops to define scope and requirements.
Digital twin solutions for built environment
Willow creates digital twins for buildings and infrastructure, which are digital versions of physical assets that include real-time data to monitor and enhance their performance. Their platform allows clients to access and manage all relevant data throughout the lifecycle of a project, making it easier to improve efficiency and reduce costs. Willow primarily serves clients in the real estate and infrastructure sectors, partnering with companies like Multiplex and thyssenkrupp Elevator, and collaborates with Microsoft to enhance its offerings. Unlike competitors, Willow focuses on providing a centralized platform that acts as a single source of truth for asset management. The company's goal is to transform how physical assets are managed and optimized, enabling better interaction with the built environment.