People Operations Service Delivery Lead at Acadia Pharmaceuticals

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, HealthcareIndustries

Requirements

Bachelor’s degree in human resources or related field
Mature HR professional with 7+ years of experience in HR operations
Proven track record leading Shared Services Center (SSC) teams (strongly preferred)
Extensive background in international environment, fast-growing and dynamic multi-country organizations with over 500 employees, where excellence in processes, technology, planning, and communication is essential (mandatory)
Proven leadership and stakeholder management skills with the ability to influence and communicate across different cultures and all levels

Responsibilities

Lead and develop a high-performing People Services team within a Shared Services Center model
Oversee and manage end-to-end employee lifecycle services including payroll coordination, onboarding & off-boarding, benefits administration, employment contracts and other documentation, relocation/mobility processes, ensuring compliance with labour laws, data privacy, internal policies, and audit preparation
Provide support for employee queries in alignment with company policies and local regulations, and ensure readiness for audits
Ensure data integrity on HR systems and employee records management
Drive process optimization by identifying and implementing ongoing improvements to enhance efficiency and employee experience
Leverage HR technology, automation, and digital solutions to streamline operations, enhance workflows, and boost efficiency and effectiveness
Plan, prepare, and deliver HR communications relative to HR processes and programs
Engage HR and Business stakeholders to gather feedback, drive data-informed process optimization, and support operational change management
Collaborate cross-functionally with HRBPs, Talent Acquisition, Payroll, Finance, Legal, Compliance teams, and external vendors
Resolve complex issues and serve as an escalation point for operational challenges
Foster a culture of accountability, collaboration, service excellence, and continuous learning
Develop, monitor performance metrics, and plan resource allocation to ensure adequate coverage, adherence to SLAs, and improved service delivery
Support the development and implementation of the Global People Operations strategy, organization, and governance by streamlining HR processes and delivering measurable business impact

Skills

HR Operations

People Operations

Employee Lifecycle Management

Payroll Coordination

Shared Services

Team Leadership

Process Streamlining

HR Technology

Employee Engagement

Global HR Strategy

Acadia Pharmaceuticals

Develops therapies for neurological disorders

About Acadia Pharmaceuticals

Acadia Pharmaceuticals develops therapies for neurological disorders, focusing on conditions like Parkinson's disease, schizophrenia, and Rett syndrome. The company conducts extensive research and clinical trials to create drugs that are safe and effective, seeking approval from regulatory bodies like the FDA before bringing them to market. Acadia differentiates itself by targeting areas with significant unmet medical needs, ensuring that their products address critical health challenges. Their goal is to improve the quality of life for patients suffering from these disorders while also promoting diversity, equity, and inclusion within their operations.

Dallas, TexasHeadquarters

1993Year Founded

$813.4MTotal Funding

ACQUISITIONCompany Stage

Biotechnology, HealthcareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Paid Vacation

Paid Holidays

Paid Sick Leave

Paid Parental Leave

Tuition Reimbursement

Risks

Increased competition in CNS drug market may impact Acadia's market share.

Potential clinical trial delays could affect drug approval timelines.

Dependence on partnerships poses risks if collaborations face challenges or dissolve.

Differentiation

Acadia focuses on CNS disorders with unmet medical needs, like Parkinson's and Rett syndrome.

The company has a strong R&D foundation, developing innovative small molecule drugs.

Acadia's strategic partnerships enhance its research capabilities and market reach.

Upsides

Acadia's collaboration with Saniona expands its portfolio with SAN711 for neurological disorders.

Health Canada's approval of Daybue boosts Acadia's presence in the Canadian market.

The rise of personalized medicine aligns with Acadia's targeted therapy approach.

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