HR Generalist
Offchain LabsSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
$120,000 – $150,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Construction, SaaS, TechnologyIndustries
Requirements
- Ability to work in a hybrid model (3 days a week in the office) if within reasonable commute to New York City or San Francisco offices
- Comfortable in a fast-scaling startup environment with real complexity (new managers, evolving org design, multi-state compliance)
Responsibilities
- Build & scale core people programs: stand up and evolve key programs across onboarding, performance management, engagement, and day-to-day People Ops
- Help evolve Miter from “early startup” systems to scalable, repeatable people operations processes
- Create clear documentation, playbooks, and operating cadence as the company grows
- Serve as a trusted advisor on employee relations, manager coaching, and policy interpretation
- Partner with leaders on workforce planning, performance conversations, engagement, and change management
- Support and coach first-time managers through tricky people situations with confidence and care
- Own day-to-day People Operations: run core operational processes end-to-end including onboarding, off-boarding, benefits changes, HRIS updates, job/comp changes, leave management, and compliance tasks
- Be a highly visible, trusted point of contact for employees navigating questions or challenges
- Ensure smooth coordination between People Ops, TA, and leadership as employees move through the lifecycle
- Track and monitor key metrics: engagement scores, attrition, performance participation, onboarding experience, and more
- Help the team move from anecdotal insight to data-backed people strategy
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for the People Operations Generalist position?
The salary range is $120K - $150K.
What is the work arrangement for this role?
This is a hybrid role requiring 3 days a week in the office if you live within a reasonable commute to either the New York City or San Francisco offices. Otherwise, for roles listed as remote or in other cities without an office, there is no hybrid requirement, with some travel a few times a year for offsites.
What skills or experience are required for this role?
The role requires hands-on experience in building and scaling people programs like onboarding, performance management, engagement, and day-to-day People Ops, as well as evolving from early startup systems to scalable processes. It involves partnering with managers, the Head of People, and Talent Acquisition in a fast-scaling environment.
What is the company culture like at Miter?
Miter emphasizes working side by side for collaboration while offering work flexibility, with a small, hands-on, high-impact People team focused on scaling people systems that enable performance, reinforce culture, and support business goals without losing speed and heart.
What makes a strong candidate for this People Operations Generalist role?
Strong candidates have experience scaling people operations in fast-growing startups, can build programs like onboarding and performance management, and thrive in a hands-on role partnering with managers and leadership to create scalable systems.
Miter
Integrated HR and payroll software for construction
About Miter
Miter provides an integrated software solution designed specifically for the construction industry, focusing on streamlining administrative tasks such as onboarding, timesheets, payroll, reporting, and compliance. The platform allows construction firms to manage both W2 employees and 1099 contractors efficiently, with a mobile app that enables team members to submit timesheets directly from the field. Miter operates on a subscription-based model, offering features like e-signature functionality and automated reporting. A key differentiator is their "white glove" onboarding service, where labor compliance experts assist clients in optimizing the platform for their needs. The goal of Miter is to simplify administrative processes for construction firms, helping them save time, avoid penalties, and secure more public sector contracts.
San Francisco, CaliforniaHeadquarters
2021Year Founded
$3.2MTotal Funding
PRE_SEEDCompany Stage
Industrial & Manufacturing, Enterprise SoftwareIndustries
51-200Employees
Benefits
Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Stock Options
Parental Leave
Home Office Stipend
Risks
Established HR providers entering the construction niche threaten Miter's market share.
Cybersecurity threats targeting SaaS platforms could compromise Miter's client data.
Economic downturns in construction may reduce spending on Miter's software.
Differentiation
Miter offers a unique all-in-one platform for construction HR and compliance.
The platform supports both W2 employees and 1099 contractors seamlessly.
Miter provides 'white glove' onboarding services for personalized client setup.
Upsides
Growing demand for mobile-first solutions boosts Miter's mobile app usage.
Public sector contracts emphasize compliance, aligning with Miter's strengths.
Remote work trends increase the need for digital HR solutions like Miter's.
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