People Experience Generalist at eBay

Louisville, Kentucky, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Ecommerce, RetailIndustries

Requirements

Bachelor’s degree in Human Resources, Business, Psychology, or equivalent experience
0–2 years of HR, recruiting, or administrative experience (internships welcome)
Exposure to warehouse, manufacturing, or distribution environments is a plus
Strong communication and organizational skills with attention to detail
Comfortable interacting with all levels of employees and leadership
Demonstrated ability to handle sensitive information with discretion
Willingness to spend time on the floor and build relationships with employees
Drive, energy, and a positive mindset to empower others
Lives and breathes Agile delivery, has impact every single day, and wants to take a leading role in coordinating how we work

Responsibilities

Serve as the first point of contact for employee questions and HR support
Build strong partnerships with Site Leaders, Operations Directors, PBPs, Legal, and external vendors to deliver efficient, high-quality HR support in collaboration with onsite Generalists
Help managers document Corrective Council & Conversation Memos for employees across Authentication Operations (US)
Coordinate hiring and onboarding activities with the PeX team—including onsite interviews, leader debrief sessions, and conducting new hire orientations
Support employee relations documentation and investigations under HR guidance
Partner with PeX, safety, security and other business partners to help coordinate training and safety programs for site employees in collaboration with site leadership
Prepare HR reports and assist with audits and compliance checks across US-based Authentication Operations sites
Partner with the site team on engagement, communication, and recognition initiatives
Maintain confidentiality and uphold company values and workplace standards

Skills

Key technologies and capabilities for this role

HR SupportEmployee RelationsRecruitingOnboardingData ManagementEmployee Engagement

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is a full-time, onsite role at the Louisville, KY Authentication and Fulfillment Center.

What is the work schedule for this position?

The position follows a preferred schedule of 2:30 PM–11:00 PM ET and includes a 5% shift differential as part of the total compensation package for supporting the 24-hour operation.

What qualifications are required for this role?

A Bachelor’s degree in Human Resources, Business, Psychology, or equivalent experience is required, along with 0–2 years of HR experience.

What is the company culture like at eBay?

eBay fosters a culture where authenticity thrives, bold ideas are welcome, everyone can bring their unique selves to work, and teams consist of passionate thinkers, innovators, and dreamers focused on building communities and economic opportunity.

What makes a strong candidate for this position?

Ideal candidates thrive in a fast-paced, hands-on environment, are eager to grow their HR career, and can serve as the first point of contact for employee support while partnering with site leaders.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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