Pension Benefits Consultant at OneTrust

Toronto, Ontario, Canada

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pensions, Financial ServicesIndustries

Requirements

Client service work experience with effective client service orientation to meet established service levels and communicate with members with sensitivity and tact
Effective communication skills to interact with members by phone
Effective interpersonal skills to build relationships with members, employers, and other OPTrust team members, to explain OPTrust policies and procedures, and to resolve issues
Ability to prioritize work in a fast-paced environment, generate ideas to improve work procedures, and contribute to an environment that fosters growth, development, and innovation
Proven organizational skills, flexibility, and initiative to work as an effective team member and independently
Effective numeric skills to ensure accuracy in calculations of pension entitlements, payments, and deductions
Proficient in the use of Microsoft Office as well as adaptability to learn all in-house systems
Analytical skills to resolve discrepancies and take appropriate action as required
Enrollment in the CEBS program or PPAC is an asset
Exemplify OPTrust’s values: collaboration and teamwork, integrity, respect, flexibility, excellence, and continuous improvement

Responsibilities

Communicate the benefits of the OPSEU Pension Plan and provide information to members and potential members mostly by telephone and in writing, ensuring understanding so that members can make informed decisions
Become knowledgeable in all areas required to provide excellent service to members, including plan provisions, pension legislation, pension entitlements, other benefits of the OPSEU Pension Plan, and annual pension statements
Learn to process the full array of pension transactions and manage a caseload within standard service levels, benchmarks, and timeframes

Skills

Key technologies and capabilities for this role

pension administrationclient communicationphone inquirieswritten communicationtime managementorganizational skillspriority managementclient servicepension education

Questions & Answers

Common questions about this position

What is the employment type and duration for this role?

This is a full-time, 12-month contract position.

Is this role remote or hybrid, and where is it located?

The role is located in Toronto with a hybrid work model.

What key skills are required for the Pension Benefits Consultant role?

Required skills include client service experience with sensitivity and tact, effective communication and interpersonal skills for phone interactions and relationship building, and the ability to prioritize work in a fast-paced environment.

What is the company culture like at OPTrust?

OPTrust has a unique culture rooted in core values like collaboration, integrity, respect, flexibility, excellence, and continuous improvement, with an inclusive environment, purpose-driven work, and a flexible hybrid model.

What benefits does OPTrust offer?

Benefits are provided after six months of consecutive employment, along with optional membership in the world-class defined benefit pension plan.

OneTrust

Data privacy and governance management platform

About OneTrust

OneTrust provides a platform that assists businesses in managing their data privacy, governance, risk, and compliance needs. The platform helps organizations visualize and control their data, addressing the challenge of 'data sprawl' by tracking what data they have, where it is stored, and how it is used. This is crucial for ensuring compliance with various laws and regulations regarding data usage and customer privacy. OneTrust serves a wide range of businesses, from small companies to large enterprises, all of which need to handle data responsibly. The company operates on a subscription model, where clients pay a recurring fee based on their size and data management needs. OneTrust's goal is to empower businesses to use data ethically while maintaining compliance with legal standards.

Atlanta, GeorgiaHeadquarters

2016Year Founded

$1,089.5MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Stock Options

Performance Bonus

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Professional Development Budget

Risks

Emerging privacy tech startups may erode OneTrust's market share.

Rapid AI technology evolution could outpace OneTrust's platform capabilities.

Over-reliance on partnerships may expose OneTrust to performance risks.

Differentiation

OneTrust offers a comprehensive platform for data privacy and governance management.

The platform automates compliance with global data privacy regulations, reducing manual efforts.

OneTrust's integration with IAB Diligence Platform enhances its advertising compliance capabilities.

Upsides

Growing demand for AI governance tools boosts OneTrust's market potential.

Partnerships with cloud providers like Microsoft Azure expand platform accessibility.

Increasing complexity of global data privacy regulations drives demand for OneTrust's solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free