Care Partnerships Associate - Remote at Thriveworks

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

2–5 years of professional experience; business development, outreach, or sales experience highly preferred
Strong communication and relationship-building skills
High level of ownership
Problem-solving mindset
Comfortable with data
Organizational skills
Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)
Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)

Responsibilities

Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement
Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities
Identify patterns in referral behavior and recommend tactics to improve performance
Execute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retention
Collaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution
Create monthly reports, dashboards, and presentations that track performance and growth metrics
Support pre-launch and launch strategies for new markets, ensuring all stakeholders are aligned
Maintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insights
Always be looking for ways to add value and streamline the partner experience
Actively participate in internal meetings and training, sharing ideas and best practices

Skills

Thriveworks

Mental health services with licensed therapists

About Thriveworks

Thriveworks provides mental health services through licensed therapists and psychiatric providers, catering to a diverse clientele that includes children, teens, couples, and individuals facing issues like anxiety, depression, and stress. Their services are available both in-person and online, making it easier for clients to access care. Thriveworks stands out from competitors by accepting most major insurance plans, which helps make mental health care accessible to over 190 million Americans. The company focuses on administrative tasks such as billing and scheduling, allowing their providers to concentrate on delivering quality therapy. The primary goal of Thriveworks is to ensure that individuals receive personalized mental health care that meets their specific needs.

Cambridge, MassachusettsHeadquarters

2008Year Founded

VENTURE_UNKNOWNCompany Stage

HealthcareIndustries

1,001-5,000Employees

Risks

Increased competition from digital platforms like BetterHelp and Talkspace threatens Thriveworks.

Integration challenges from acquiring Synchronous Health may disrupt service delivery.

Rising operational costs in urban areas could pressure Thriveworks' profit margins.

Differentiation

Thriveworks offers both in-person and online therapy sessions nationwide.

The company accepts most major insurance plans, enhancing accessibility for 190 million Americans.

Thriveworks handles administrative tasks, allowing providers to focus on quality care.

Upsides

Increased demand for teletherapy services boosts Thriveworks' online therapy offerings.

Rising awareness of mental health issues leads to more people seeking Thriveworks' services.

Partnerships with organizations like Help;Hear;Heal expand Thriveworks' reach and impact.

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