[Remote] Partner Solution Engineer at Zoom

South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Software, Cloud ComputingIndustries

Skills

Key technologies and capabilities for this role

Sales EngineeringUnified CommunicationsUCaaSCCaaSVoiceVideoContact CenterVoIPSIPTechnical ConsultingTechnical EnablementCustomer Relationship Management

Questions & Answers

Common questions about this position

What is the location or work arrangement for this role?

This role supports the MEA (Middle East and Africa) region. Specific details on remote work or office requirements are not specified in the job description.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills and experience are required for this Partner Solution Engineer role?

Required experience includes a customer/partner-focused sales engineering role, unified communications industry, technical skills in Voice, Video, Contact Center, VOIP, SIP, training on technical solutions, and experience with UCaaS vendors like Microsoft, Cisco, Ringcentral. Excellent communication skills, fluency in Arabic, and ability to empathize with all customer levels are also essential.

What is the company culture like for the sales team at Zoom?

The Zoom sales team is described as a dynamic force driving company success, with a passionate, customer-centric approach focused on strategic partnerships and delivering cutting-edge communication solutions worldwide.

What makes a strong candidate for this Partner Solution Engineer position?

A strong candidate has experience in partner-focused sales engineering, unified communications, hands-on technical expertise in UCaaS technologies like Voice, Video, and SIP, proven training experience, fluency in Arabic, and excellent communication skills to act as a trusted technical advisor.

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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