Partner Operations Specialist, North America at Strava

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Fitness, Advertising, SaaSIndustries

Requirements

1–3 years of experience in Ad Operations, Marketing Operations, Campaign Coordination, or similar roles, ideally in digital media or tech
Exceptional organizational skills and the ability to juggle multiple campaigns, stakeholders, and timelines at once
Strong attention to detail; you notice when a link is broken, a date is off, or the copy doesn’t match the brief
Comfortable operating in a fast-paced, high-growth environment with limited structure and evolving processes
Excellent communicator who can work across time zones and cross-functional teams with clarity and proactivity
Familiarity with digital ad products, QA workflows, or project management tools is a plus
Organized, detail-oriented, inquisitive, humble, hard working, and collaborative
Ability to thrive in a fast-moving environment with high ownership and low structure
Availability for flexible hybrid model with more than half of time on-site in NYC office, three days per week

Responsibilities

Support the Account Management team in delivering best-in-class Sponsored Challenge campaigns by owning the operational setup, monitoring, and wrap-up of each campaign
Campaign Setup & QA: Build campaigns using internal tools based on specifications from Account Managers. Conduct pre-launch quality assurance to ensure all copy, assets, and targeting align with partner expectations. Escalate technical issues to Product or Engineering as needed
Performance Monitoring: Track live campaign performance, identify issues early, and flag optimizations or delivery risks to the Account Management team in real time
Copywriting & CRM Coordination: When additional promotion is included, brief internal copywriters and ensure assets are aligned with brand voice and campaign goals. Coordinate Marketing Technology team to ensure set up and delivery according to contracts
Campaign Wrap-Up: Collaborate with Account Managers and external contractors to gather results, creative assets, and insights to produce polished, on-brand campaign recap decks for partners
Cross-Functional Coordination & Process Improvement: Help improve the efficiency and accuracy of campaign delivery by refining internal processes and documentation, with a strong bias toward collaboration and continuous iteration
Work closely with internal teams including Product, Engineering, Copywriting, and Localisation, as well as external contractors, to ensure every campaign launches smoothly, performs effectively, and wraps up with a strong partner recap

Skills

Strava

Fitness tracking and social networking platform

About Strava

Strava is a digital platform that allows athletes and fitness enthusiasts to record, track, and analyze their physical activities, offering metrics like speed, pace, and distance. It operates on a freemium model, providing basic services for free while charging for premium features such as advanced training plans and detailed activity breakdowns. Strava distinguishes itself from competitors through its social networking aspect, enabling users to share activities and connect with others, fostering a supportive community. The goal of Strava is to enhance the fitness experience by providing valuable performance insights and encouraging community engagement.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$147.3MTotal Funding

SERIES_FCompany Stage

Consumer Software, Social ImpactIndustries

501-1,000Employees

Benefits

100% company paid benefits for employees and families

Flexible paid time off

$2,000 annual professional development stipend

Paid time off for volunteering

401(k) Plan with company matching

$1000 annual gear stipend

$500 annual gym reimbursement

Onsite fitness rooms with showers, lockers, and towel service

Weekly team workouts

Free yoga classes

Secure bike storage

Twice weekly dinner for those working late

Monthly happy hours

Dog days

Cell phone reimbursement

Snacks & stocked kitchens

Risks

Increased competition from evolving fitness apps may attract users away from Strava.

Over-reliance on partnerships like Apple Fitness may not ensure long-term growth.

Integration with third-party apps could lead to data privacy concerns affecting user trust.

Differentiation

Strava combines fitness tracking with social networking, fostering a unique community experience.

The platform offers a freemium model, attracting a wide range of users globally.

Strava's compatibility with most GPS devices enhances its accessibility and user base.

Upsides

Partnership with Apple Fitness+ expands Strava's reach and user engagement.

Integration with Mibro Fit enhances user experience and social connectivity.

Growing trend of virtual fitness challenges aligns with Strava's community-driven events.

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