Partner Growth Manager at ActiveCampaign

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Marketing AutomationIndustries

Requirements

5+ years of hands-on experience in SaaS customer success or account management, with a strong preference for channel sales or partner management
Proven passion for providing an exemplary partner experience and building mutually beneficial and lasting relationships
Demonstrated understanding and application of effective service, co-selling, and sales pipeline management strategies, including previous experience with forecasting
Exceptional organizational and communication skills—both verbal and written—with the ability to serve as the voice of the partner internally
Ambitious, consistent, and willing to try multiple avenues to achieve goals, coupled with a demonstrated ability to deal with rapid change and be a strong team player
A professional interest in gaining or growing experience in the high-demand field of channel partner management

Responsibilities

Act as the lead relationship manager for a group of named channel partners, focusing on maximizing the revenue impact of your assigned book of business
Design and implement strategies and processes to maximize partner revenue and satisfaction, actively working to minimize churn and identify cross-sell, up-sell, and new business opportunities
Develop expertise in ActiveCampaign’s platform and solutions to effectively coach, support, and challenge partners to achieve greater sales and growth
Partner with internal teams—including technical support, sales, marketing, and product—to proactively ensure all partner needs are being met and to collect crucial feedback for continuous program improvement
Develop a deep understanding of each partner’s unique business model to recommend ActiveCampaign features and functionality that enable them to meet both their and their clients' objectives
Liaison with the Partner Community and Advocacy team on targeted campaigns, engagement initiatives, and nurturing programs to increase partner participation and motivation

Skills

SaaS

Customer Success

Account Management

Channel Sales

Partner Management

Revenue Growth

Cross-sell

Up-sell

Relationship Management

Sales Strategy

Churn Reduction

Platform Expertise

ActiveCampaign

Customer experience automation platform for businesses

About ActiveCampaign

ActiveCampaign offers a platform that helps businesses automate and personalize their customer interactions by integrating sales, marketing, and customer service functions. The platform includes tools for email marketing, customer relationship management (CRM), and marketing automation, along with pre-built automation templates for quick setup. ActiveCampaign stands out from competitors by focusing on a wide range of industries and providing tailored automation solutions. The company's goal is to enhance customer engagement and support business growth through effective automation.

Chicago, IllinoisHeadquarters

2003Year Founded

$350.2MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Company Match

401(k) Retirement Plan

Mental Health Support

Professional Development Budget

Home Office Stipend

Sabbatical Leave

Risks

Increased competition from Mailchimp and Constant Contact may pressure pricing.

Integration with OneSignal raises potential data privacy concerns.

Expansion into new markets like Poland requires significant investment and resource management.

Differentiation

ActiveCampaign offers 800+ pre-built automation for diverse business needs.

The platform integrates sales, marketing, and customer service for seamless customer interactions.

ActiveCampaign HQ provides tailored solutions for franchise and multi-location businesses.

Upsides

Integration with OneSignal enhances push notification capabilities for better customer engagement.

New executive team members bring proven martech experience, driving strategic growth.

Expansion into Krakow taps into local technical expertise, strengthening global operations.

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