Part-Time Retail Ambassador - Green Hills at Rothy's

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Fashion, Sustainable GoodsIndustries

Requirements

2+ years of retail or hospitality-oriented experience
Excellent people skills – approachable, engaging, and friendly
Fastidious attention to detail and enthusiasm for maintaining brand aesthetics
Ability to foster connections with customers and contribute to community engagement
Ability to actively contribute towards meeting and exceeding sales goals

Responsibilities

Provide an unparalleled customer experience for every Rothy’s customer
Handle all day-to-day customer interactions – in person, over the phone, and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert-level understanding of products and processes, including tools and systems
Elevate customer feedback and identify opportunities for improvement
Create loyalty by connecting customers with the brand and community

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceSales GoalsCustomer EngagementProduct KnowledgeHospitalityBrand RepresentationOperational DutiesCommunity EngagementAttention to Detail

Questions & Answers

Common questions about this position

Is this a remote position or onsite?

This is an onsite position located in Nashville, TN - Green Hills.

What experience is required for the Retail Ambassador role?

Candidates need 2+ years of retail or hospitality-oriented experience, along with excellent people skills, attention to detail, and the ability to foster customer connections and meet sales goals.

What is the salary or compensation for this part-time role?

This information is not specified in the job description.

What are Rothy's company values and culture like?

Rothy’s is committed to sustainability by transforming recycled materials into stylish footwear and bags, fostering an inclusive environment, and emphasizing values like sustainability, inclusivity, community, and customer experience.

What makes a strong candidate for this Retail Ambassador position?

Strong candidates will have 2+ years of retail or hospitality experience, excellent people skills, attention to detail for brand aesthetics, and a proven ability to build customer connections while driving sales goals.

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from sustainable fashion brands may dilute Rothy's market position.

Reliance on Amazon could reduce profit margins due to commission fees.

New leadership may lead to strategic shifts that alienate existing customers.

Differentiation

Rothy's uses a proprietary 3D knitting process to reduce material waste.

The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.

Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.

Upsides

Rothy's expansion into Amazon increases brand accessibility and customer reach.

The flagship store in NYC enhances brand visibility and customer engagement.

Rothy's leadership changes may bring fresh strategic insights and growth opportunities.

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