Part-Time Front Desk Associate, Los Angeles at WeWork

Los Angeles, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Real Estate, Coworking, HospitalityIndustries

Requirements

Available for part-time schedule: Tuesday through Thursday, 8:00am - 5:00pm (subject to change)
Weekday availability to report to WeWork location in Los Angeles
Ability to work with variety of members or focus on Enterprise clients, adapting to different holidays, systems, operations, relationships, and property management

Responsibilities

Greet all members and guests with a warm and welcoming demeanor
Cover the front desk during building’s set business hours and serve as on-site point of contact at the Community Bar
Register and check in visiting guests in accordance with WeWork’s guest policies
Provide orientation of spaces and relevant information to first-time visitors and guests
Issue and collect keys from members and guests as needed
Keep the front desk clean, organized, and free of clutter at all times
Notify members of food deliveries and packages
Learn names of members and guests, get to know their businesses, and build relationships to foster community
Track relevant member notes and information in WeWork systems
Answer questions from members and guests knowledgeably and offer appropriate WeWork products and solutions
Identify opportunities to celebrate members’ successes and milestones
Know and explain WeWork policies and procedures
Support Community Management team with front desk operations, including mail and package handling
Ensure building is fully operational and make adjustments as needed
Take direction from Community Associate, Community Lead, and Community Manager to support the team
Be an expert in WeWork products and services and promote them to members and guests
Illustrate WeWork’s core values while working towards the mission

Skills

Customer Service

Hospitality

Community Management

Front Desk Operations

Guest Greeting

WeWork

Provides coworking and office space solutions

About WeWork

WeWork provides shared workspaces and office solutions for individuals and businesses. Their spaces are designed to be flexible, allowing users to rent desks or private offices based on their needs. WeWork's locations are equipped with amenities such as high-speed internet, meeting rooms, and communal areas, making it easy for members to collaborate and network. Unlike traditional office rentals, WeWork offers short-term leases and a variety of membership plans, catering to freelancers, startups, and larger enterprises. The goal of WeWork is to create environments that foster productivity and community among its members.

New York City, New YorkHeadquarters

2010Year Founded

$12,795.1MTotal Funding

IPOCompany Stage

Social Impact, Real EstateIndustries

5,001-10,000Employees

Benefits

Competitive healthcare benefits

Life and AD&D insurance

401(k) matching

20 days of PTO

10 paid holidays

80 hours of paid sick time per full calendar year

16 weeks paid parental leave

Risks

Increased competition from Upflex threatens WeWork's market share.

WeWork's $19 billion debt limits financial flexibility and growth investment.

Bankruptcy filing indicates financial instability, risking client trust and membership decline.

Differentiation

WeWork transforms buildings into dynamic, collaborative workspaces for creativity and focus.

WeWork offers infrastructure, services, events, and tech for creators to thrive.

WeWork's eco-friendly workspaces attract environmentally conscious businesses.

Upsides

Flexible workspace demand is increasing with hybrid work models benefiting WeWork.

Digital nomadism rise creates global demand for coworking spaces, expanding WeWork's market.

Corporate downsizing in favor of flexible leases aligns with WeWork's offerings.

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