Part-Time Front Desk Associate, 524 Broadway at WeWork

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Real Estate, Coworking, HospitalityIndustries

Requirements

Available for part-time weekdays only
Ability to report to WeWork location (Classic or Enterprise)
Proactive in learning names and building relationships with members and guests
Knowledgeable about WeWork products, services, policies, and procedures
Capable of using WeWork systems for member notes and information
Expert in recommending local restaurants, food delivery, catering, and team outing venues

Responsibilities

Greet all members and guests warmly and welcomingly
Cover the front desk during building business hours as the on-site point of contact at the Community Bar
Register and check in visiting guests per WeWork policies
Provide orientation and relevant information to first-time visitors and guests
Issue and collect keys from members and guests as needed
Keep the front desk clean, organized, and free of clutter
Notify members of food deliveries and packages; handle mail and packages
Learn names of members and guests, track relevant notes in WeWork systems, and build relationships
Answer questions knowledgeably and promote appropriate WeWork products and solutions
Identify and celebrate members’ successes and milestones
Explain WeWork policies and procedures to members and guests
Support Community Management team with front desk operations and building functionality
Ensure building is fully operational and make adjustments as needed
Take direction from Community Associate, Community Lead, and Community Manager
Illustrate WeWork’s core values in all interactions

Skills

Key technologies and capabilities for this role

Customer ServiceHospitalityCommunity ManagementFront Desk OperationsGuest Greeting

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the work location and schedule for this role?

You will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team, covering the front desk during the building’s set business hours.

What are the main responsibilities of the Part-Time Front Desk Associate?

Responsibilities include greeting members and guests warmly, handling front desk operations like mail and packages, ensuring the building is operational, supporting the Community Management team, and promoting WeWork products.

What is WeWork's company culture like?

WeWork focuses on building a global community, creating a welcoming environment for members and guests, and empowering them to do their best work while illustrating core values.

What makes a strong candidate for this Front Desk Associate role?

A strong candidate is warm, welcoming, proactive in learning names and addressing needs, able to support community operations, and knowledgeable about WeWork products to promote services effectively.

WeWork

Provides coworking and office space solutions

About WeWork

WeWork provides shared workspaces and office solutions for individuals and businesses. Their spaces are designed to be flexible, allowing users to rent desks or private offices based on their needs. WeWork's locations are equipped with amenities such as high-speed internet, meeting rooms, and communal areas, making it easy for members to collaborate and network. Unlike traditional office rentals, WeWork offers short-term leases and a variety of membership plans, catering to freelancers, startups, and larger enterprises. The goal of WeWork is to create environments that foster productivity and community among its members.

New York City, New YorkHeadquarters

2010Year Founded

$12,795.1MTotal Funding

IPOCompany Stage

Social Impact, Real EstateIndustries

5,001-10,000Employees

Benefits

Competitive healthcare benefits

Life and AD&D insurance

401(k) matching

20 days of PTO

10 paid holidays

80 hours of paid sick time per full calendar year

16 weeks paid parental leave

Risks

Increased competition from Upflex threatens WeWork's market share.

WeWork's $19 billion debt limits financial flexibility and growth investment.

Bankruptcy filing indicates financial instability, risking client trust and membership decline.

Differentiation

WeWork transforms buildings into dynamic, collaborative workspaces for creativity and focus.

WeWork offers infrastructure, services, events, and tech for creators to thrive.

WeWork's eco-friendly workspaces attract environmentally conscious businesses.

Upsides

Flexible workspace demand is increasing with hybrid work models benefiting WeWork.

Digital nomadism rise creates global demand for coworking spaces, expanding WeWork's market.

Corporate downsizing in favor of flexible leases aligns with WeWork's offerings.

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