Part Time Floor Leader - The Mall at Millenia at Lush Cosmetics

Orlando, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Product knowledge and ability to make informed recommendations through constant learning
Ability to lead by example in sales, customer service, and operational tasks
Skills in coaching, training, and providing feedback to sales associates
Knowledge of Lush brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging)
Ability to foster diversity, equity, inclusion, and belonging through open communication and teamwork
Availability for part-time schedule (20-29 hours weekly), including opening/closing the store

Responsibilities

Drive sales using StoreForce dashboard for coaching, feedback, and shop floor adjustments to meet/exceed goals; take ownership of results and celebrate achievements
Deliver world-class customer experience on the shop floor, including product demonstrations, observing consultations, and exceeding daily sales goals
Educate customers on Lush brand values in-shop and through community engagement, store parties, and traffic-driving initiatives
Increase product knowledge and make informed recommendations
Train and coach Sales Ambassadors and peers on sales techniques and product knowledge; lead by example, assess performance, and seek feedback for self-development
Encourage open communication on diversity, equity, inclusion, and belonging; promote teamwork, collaboration, and value unique contributions
Manage cash handling, including transactions, register opening/closing, reconciling drawers, nightly deposits, securing the store, and bank deposits as required
Lead by example in attendance and punctuality; monitor employee breaks, review daily communications, and ensure team preparedness
Maintain a clean, organized, and visually appealing store through visuals and merchandising

Skills

Key technologies and capabilities for this role

sales coachingcustomer experienceteam leadershipsales analysisStoreForce dashboardproduct demonstrationsstaff trainingstore operations

Questions & Answers

Common questions about this position

How many hours per week is this part-time Floor Leader position?

The position is part-time, requiring 20-29 hours per week.

What is the salary for the Floor Leader role?

This information is not specified in the job description.

What key skills are needed for the Floor Leader position?

Key skills include driving sales using StoreForce dashboard, coaching sales teams, delivering exceptional customer experiences, product knowledge, training associates, and promoting diversity, equity, inclusion, and belonging.

What is the company culture like for Floor Leaders at Lush Cosmetics?

The culture emphasizes passion, positivity, operational excellence, happy and motivated staff, fostering diversity, equity, inclusion, and belonging, and creating a productive and fun work environment.

What makes a strong candidate for the Floor Leader role?

Strong candidates lead by example in sales and customer service, coach teams effectively, demonstrate product passion, take ownership of results, and actively promote DEIB while seeking personal growth.

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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