Part Time Floor Leader - The Domain at Lush Cosmetics

Austin, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Product knowledge and ability to make informed recommendations
Leadership skills to inspire and coach sales associates
Knowledge of Lush brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging)
Ability to use StoreForce dashboard for coaching and sales analysis
Skills in cash handling, register operations, reconciling cash drawers, nightly deposits, and store opening/closing
Commitment to punctuality, attendance, and monitoring employee breaks
Understanding of diversity, equity, inclusion, and belonging (DEIB) principles

Responsibilities

Drive sales using StoreForce dashboard to coach team, adjust shop floor structure, and exceed sales goals; take ownership of results and celebrate achievements
Deliver world-class customer experience by leading product demonstrations, observing consultations, collaborating with team, and exceeding daily sales goals
Educate customers on Lush brand values through shop interactions, community engagement, hosting store parties, and traffic-driving initiatives
Increase product knowledge through constant learning and provide informed recommendations
Train and coach Sales Ambassadors and peers on sales techniques and product knowledge; lead by example, assess performance, seek feedback, and pursue development opportunities
Foster DEIB by encouraging open communication, listening to perspectives, promoting teamwork, collaboration, and recognizing unique contributions
Manage cash handling, customer transactions, opening/closing register, reconciling cash drawers, preparing deposits, securing store, and taking deposits to bank as required
Lead by example in attendance and punctuality; monitor employee breaks, review daily communications, and ensure team preparedness
Maintain clean, organized, and visually appealing store through visuals and merchandising

Skills

Key technologies and capabilities for this role

sales coachingcustomer experienceteam leadershipsales analysisStoreForce dashboardproduct demonstrationsstaff trainingstore operations

Questions & Answers

Common questions about this position

How many hours per week is this Part Time Floor Leader position?

The position is part-time, requiring 20-29 hours per week.

Is this Floor Leader role remote or on-site?

This is an on-site position at The Domain store, with day-to-day spent on the shop floor.

What skills are required for the Floor Leader role?

Key skills include driving sales using tools like StoreForce dashboard, coaching and training sales associates, delivering exceptional customer experience, product knowledge, and promoting diversity, equity, inclusion, and belonging.

What is the company culture like for this role?

The culture emphasizes passion, positivity, operational excellence, happy and motivated staff, fostering a sense of belonging, and promoting DEIB through open communication.

What makes a strong candidate for the Floor Leader position?

Strong candidates demonstrate leadership by example, passion for sales and product knowledge, ability to coach teams, commitment to customer experience and brand values, and a focus on personal development and DEIB.

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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