Order to Cash Operations Associate-Voice at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance Operations, Professional ServicesIndustries

Requirements

Any Graduation
1 to 3 years of experience
Good communication skills
Good accounting knowledge
Flexible and adaptable to changing complex business environment
Flexible to work in rotational shifts

Responsibilities

Solve routine problems through precedent and referral to general guidelines
Conduct interactions within own team and with direct supervisor
Follow detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
Make decisions that impact own work
Work as an individual contributor as part of a team with a predetermined, focused scope of work
Collect operational data/reports, conduct analysis, and reconcile transactions
Optimize working capital, provide real-time visibility and end-to-end management of revenue and cash flow, and streamline billing processes
Solve queries related to cash applications and coordinate with customers
Manage cash applications, apply unapplied cash, reconcile suspense accounts, and process from payment receipt to finalization
Manage OTC collections/disputes including debt collection, reporting on aged debt, dunning process, and bad debt provisioning
Perform cash reconciliations and follow up for missing remittances
Prepare refund packages accurately and supply to clients
Record all collections activities consistently as per client process (tool)
Deliver process requirements to achieve key performance targets
Ensure compliance to internal controls, standards, and regulations (including restricted countries)

Skills

Key technologies and capabilities for this role

Order to CashCollections ProcessingCash Application ProcessingCash ReconciliationsDebt CollectionDunning ProcessBad Debt ProvisioningAged Debt ReportingSuspense Account Reconciliation

Questions & Answers

Common questions about this position

What qualifications and experience are required for this role?

Any graduation is required with 1 to 3 years of experience.

What key skills are needed for the Order to Cash Operations Associate role?

Good communication skills, good accounting knowledge, and flexibility to adapt to changing complex business environments are essential.

Is this a remote position or are there location requirements?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What should I know about the work schedule and team structure?

The role may require working in rotational shifts and involves interactions within your own team and direct supervisor as an individual contributor with a focused scope of work.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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