Order Fulfillment Associate Part Time at BJ's Wholesale Club

Northborough, Massachusetts, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Ability to carry out job functions and responsibilities as assigned
Understanding of club policies, procedures, and compliance
Ability to act with honesty, integrity, and lead with the member in mind
Commitment to ensuring a safe and positive environment
Embrace inclusion, diversity, collaboration, and respect
Ability to work as a team to achieve goals and move with speed and agility
Ability to innovate, adapt, and maintain a friendly, positive attitude
Understanding of how to access and read production and/or financial performance reporting for the department
Daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards (Fast, Friendly, Full, Fresh, Clean, Grand Opening Look)

Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from the sales floor and verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment, including expired or short-dated items on pick list
Communicate with club team when merchandise needs to be replenished
Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
Ensure all orders are picked in a timely manner to meet productivity requirements
Support application of club policies, procedures, and compliance
Address member concerns, escalate as appropriate, and resolve/deescalate issues
Deliver service excellence through all points of contact
Maintain a clean and organized environment in the OMNI Space, including bin storage for member orders based on gold standards
Regularly clean and maintain storage bins based on safety standards
Work as a team to deliver GOLD club standards daily with commitment and pride