Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Acts with honesty and integrity, leads with the member in mind, escalates concerns as appropriate
Ensures a safe and positive environment, embraces inclusion and diversity, works collaboratively as a team
Moves with speed and agility, innovates and adapts, maintains a friendly and positive attitude
Delivers service excellence, resolves and de-escalates member concerns, commits to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly Full, Fresh, Clean)
Understands how to access and read production and/or financial performance reporting for the department
Maintains a clean and organized environment in the OMNI Space, organizes bin storage based on gold standards, regularly cleans and maintains storage bins based on safety standards
Responsibilities
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilizes a handheld scanner device (RF) to pick orders from the sales floor
Uses handheld scanner device (RF) to verify merchandise
Moves merchandise from sales floor to staging area
Communicates problems with inventory and/or equipment
Carry out job functions and responsibilities as assigned
Support flawless execution and hold accountable to standards
Work as a team to achieve goals and deliver GOLD club standards daily, including Grand Opening Look
See the connection between consistent execution and positive business impact