Order Fulfillment Associate Full Time at BJ's Wholesale Club

Stoughton, Massachusetts, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, Wholesale, LogisticsIndustries

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Work within all digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Carry out job functions and responsibilities as assigned
Support application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, address and escalate concerns
Ensure a safe and positive environment for members and team
Embrace inclusion and diversity, work collaboratively with respect
Work as a team to achieve goals, move with speed and agility
Innovate and adapt quickly
Maintain a friendly and positive attitude
Deliver service excellence, resolve and deescalate member concerns
Commit to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean)
Maintain GOLD club standards daily, including Grand Opening Look
Maintain a clean and organized environment in the OMNI Space
Organize bin storage for member orders based on gold standards
Regularly clean and maintain storage bins based on safety standards
Understand how to access and read production and/or financial performance reporting for the department

Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from the sales floor
Use handheld scanner (RF) to verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment
Communicate expired or short-dated items on pick list
Communicate with club team when merchandise needs replenishment
Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
Work with a high level of urgency to meet deadlines