Order Fulfillment Associate Full Time at BJ's Wholesale Club

Stoughton, Massachusetts, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, Wholesale, LogisticsIndustries

Requirements

  • Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
  • Work within all digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
  • Carry out job functions and responsibilities as assigned
  • Support application of club policies, procedures, and compliance
  • Act with honesty and integrity, lead with the member in mind, address and escalate concerns
  • Ensure a safe and positive environment for members and team
  • Embrace inclusion and diversity, work collaboratively with respect
  • Work as a team to achieve goals, move with speed and agility
  • Innovate and adapt quickly
  • Maintain a friendly and positive attitude
  • Deliver service excellence, resolve and deescalate member concerns
  • Commit to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean)
  • Maintain GOLD club standards daily, including Grand Opening Look
  • Maintain a clean and organized environment in the OMNI Space
  • Organize bin storage for member orders based on gold standards
  • Regularly clean and maintain storage bins based on safety standards
  • Understand how to access and read production and/or financial performance reporting for the department

Responsibilities

  • Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
  • Utilize handheld scanner (RF) device to pick orders from the sales floor
  • Use handheld scanner (RF) to verify merchandise
  • Move merchandise from sales floor to staging area
  • Communicate problems with inventory and/or equipment
  • Communicate expired or short-dated items on pick list
  • Communicate with club team when merchandise needs replenishment
  • Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
  • Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
  • Work with a high level of urgency to meet deadlines

Skills

Key technologies and capabilities for this role

Order PickingHandheld ScannerInventory VerificationWarehouse StagingOmni-Channel FulfillmentBOPICCurbside PickupExpress PayShip from ClubWarehouse Equipment

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require on-site work?

This is a full-time on-site position involving warehouse activities such as pulling merchandise, using handheld scanners, and operating equipment in clubs and distribution centers.

What skills or responsibilities are required for the Order Fulfillment Associate role?

Responsibilities include performing warehouse activities like pulling merchandise, moving items to staging areas, using handheld scanners, operating equipment, and supporting digital initiatives such as BOPIC, Curbside, Express Pay, and Ship from Club.

What is the company culture like at BJ's Wholesale Club?

BJ's fosters a collaborative and inclusive environment where team members learn, grow, and be authentic, emphasizing flawless execution, accountability, honesty, integrity, teamwork, speed, agility, innovation, and commitment to GOLD Member Standards.

What makes a strong candidate for this Order Fulfillment Associate position?

Strong candidates carry out assigned functions, support club policies and compliance, act with honesty and integrity, prioritize members, ensure safety, embrace inclusion and diversity, work collaboratively as a team, and maintain a clean, organized environment per GOLD standards.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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