Claims Manager
American Family Insurance GroupSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
Candidates must hold a Bachelor’s / College Degree, and previous experience in claims processing, customer service, or a related field is preferred. Strong attention to detail and accuracy in processing information, as well as excellent written and verbal communication skills, are required. Understanding of insurance policies, terminologies, and compliance requirements is also necessary. Proficiency in Microsoft Office Suite is essential.
Responsibilities
The Ops Processing Spec will maintain required availability to answer and accurately service requests in an electronic work queue, serve as the main point of contact between the company and its external law firms, ensure customer needs/requests are resolved promptly and completely, maintain regular communication to address any concerns, updates, or issues, obtain necessary information via research of internal systems or request from external sources via email, escalate problematic or sensitive issues/matters to Management, document accurate and timely information and facts, as well as status of data requests.
Skills
Microsoft Office Suite
Claims Processing
Customer Service
Written Communication
Verbal Communication
Insurance Policies
Compliance Requirements
Research
Documentation
Email Communication
AIG
Global insurance provider for individuals and businesses
About AIG
AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.
Key Metrics
New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees