Keeper

Field Auto Appraiser - Chico, CA

California, United States

$62,200 – $62,200Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full Time
  • Salary: $62,200 (Hiring Range)
  • Location: Chico, CA Area

Kemper is seeking an Auto Field Appraiser to work in the Chico, CA area. You will investigate, evaluate, and appraise damaged automobiles and settle claims within an authorized dollar limit. In this role, you are provided with a company vehicle.

Requirements

  • High School Diploma required.
  • 2 - 3 years of field appraiser experience or 3 -5 years of auto repair/body shop experience required.
  • Strong customer service experience required.
  • Must have good computer skills.
  • Must have good planning and organizing skills.
  • Must have good written and verbal communication skills.
  • Some positions may require specific bilingual skills.
  • Must have the ability to effectively deal with conflict.

Responsibilities

  • Participates in a program of formal and on-the-job training through classroom instruction, observing repair work and keeping abreast of new repair techniques and procedures.
  • Examines first and third-party vehicle damage in the field, at drive in locations, or at service centers as assigned.
  • Follows the company photograph guidelines to verify the identity of the vehicle and to thoroughly document current condition/damage, prior damage, vehicle options, etc. and prepares accurate written appraisal to determine and verify the extent of vehicular damage.
  • A copy of the appraisal will be provided to the owner and uploaded on the day of the appraisal. All supplements will be completed per company guidelines.
  • Ensures adherence to claims procedures and guidelines prescribed by the company to produce a high-quality work product.
  • Negotiates repair prices with repair facilities and secures agreed prices for repairs.
  • Maintains a list of company approved part suppliers and uses these firms whenever possible/applicable to control the cost of repairs and to ensure quality work.
  • May visit repair shops to evaluate physical plant, quality of work and may provide a list of garage or repair facilities to insured if allowed by state law.
  • Negotiates settlements in a timely manner as assigned.
  • Ensures equitable and fair payment of physical damage losses within authority granted.
  • Obtains all necessary documentation to substantiate the appraisal and/or settlement being offered.

Additional Information

  • Company Vehicle: Provided

Skills

Vehicle Damage Assessment
Appraisal Documentation
Negotiation
Repair Cost Estimation
Photograph Documentation
Claims Procedures
Customer Service
Knowledge of Repair Techniques

Keeper

Digital platform for bookkeeping efficiency

About Keeper

Keeper.app provides a digital platform designed to assist bookkeeping and accounting firms in improving their operational efficiency. The main feature of the platform is a client portal that facilitates better communication between firms and their clients, along with comprehensive reporting packages that help streamline the month-end closing processes. By offering a subscription-based service, Keeper.app generates revenue through monthly or annual fees paid by its clients. What sets Keeper.app apart from its competitors is its strong emphasis on enhancing quality control and process efficiencies, as well as its commitment to exceptional customer service. The company's goal is to onboard more bookkeeping firms to its platform, thereby increasing productivity and simplifying their workflows.

Austin, TexasHeadquarters
2020Year Founded
$126.5KTotal Funding
SEEDCompany Stage
Enterprise Software, FintechIndustries
11-50Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Company Equity

Risks

AI-driven competitors threaten Keeper's market share in bookkeeping solutions.
Rapid tech advancements require Keeper to continuously innovate to stay competitive.
Data privacy concerns could impact Keeper's reputation and client trust.

Differentiation

Keeper offers a unique client portal for streamlined communication and reporting.
The platform focuses on improving quality control and process efficiencies for bookkeepers.
Keeper is praised for its exceptional customer service in the fintech sector.

Upsides

Integration with AI tools enhances Keeper's financial data insights and reporting.
Remote work trends boost demand for Keeper's digital collaboration solutions.
Cloud adoption in accounting offers expansion opportunities for Keeper's services.

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