Operations Support at Comcast

Laurel, Maryland, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Media, Technology, TelecommunicationsIndustries

Requirements

Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Understand and apply Operating Principles
Own the customer experience and prioritize customers
Be knowledgeable and enthusiastic about company technology, products, and services, especially digital tools
Win as a team by collaborating and being open to new ideas
Participate actively in the Net Promoter System (e.g., huddles, call backs)
Drive results and growth
Support a culture of inclusion
Do what's right for colleagues, customers, investors, and communities
Skills in Attendance Management, Customer Experience (CX), Punctuality, Scheduling

Responsibilities

Greet and assist business associates, visitors, and headquarters staff in a courteous and helpful manner
Accurately and efficiently type and distribute letters, memoranda, purchase orders, or other material
Utilize processing, spreadsheet, and other computer software; prepare documents from hard copy or recorded formats
Assist senior management in the preparation of regularly scheduled or special reports
Perform administrative duties such as typing, filing, processing mail, and answering phones
Maintain necessary office supplies
Ensure various equipment is properly configured, installed, and maintained
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Microsoft Officetypingspreadsheetfilingadministrative supportcustomer servicedata entry

Questions & Answers

Common questions about this position

What is the salary or compensation for the Operations Support role?

This information is not specified in the job description.

Is this Operations Support position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Operations Support role at Comcast?

The role requires skills in typing, filing, processing mail, answering phones, maintaining office supplies and equipment, and utilizing processing, spreadsheet, and other computer software to prepare documents and reports.

What is the company culture like at Comcast for this role?

Comcast emphasizes teamwork, putting customers first, enthusiasm for technology and digital tools, winning as a team with openness to new ideas, a culture of inclusion, and doing what's right for customers, employees, investors, and communities.

What makes a strong candidate for the Operations Support position?

Strong candidates demonstrate courteous assistance to visitors and staff, accurate and efficient administrative work, proficiency with computer software for document preparation, regular punctual attendance, flexibility with nights, weekends, and overtime, and alignment with Comcast's operating principles like teamwork and customer focus.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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