Operations Supervisor at Republic Services

Mint Hill, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, RecyclingIndustries

Requirements

High school diploma
Minimum of 1 year of lead or supervisory experience
Able to direct large staff
Process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
Demonstrated problem-solving, analytical, critical-thinking and decision-making skills
Collaborative; builds and works with teams
Creative thinker who challenges conventional solutions
Demonstrates and promotes ethical behavior
Strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams

Responsibilities

Supervise recycling and other post-collection activities in the recycling center
Oversee a team of dispatchers, operations clerks, drivers, sorters, helpers and other equipment operators for efficient operation
Work with Operations Manager and General Manager to implement tactical initiatives for functional excellence and budget achievement
Ensure adherence to accident prevention programs and compliance with safety, environmental, operating, regulatory, accounting, ethics and other standards
Execute and deliver Safety, Customer Experience, and Efficiency while supporting employee engagement
Remove unsafe conditions or situations from the recycling center and related activities
Partner with maintenance department to ensure equipment is in working order and complies with safety standards
Oversee effective safety and accident prevention programs to prevent accidents and injuries, ensuring a safe and productive work environment
Engage employees in safety culture through personal commitment and outreach
Provide service meeting or exceeding customer expectations
Resolve unusual service requests, equipment breakdowns, and schedule changes with timely communications
Interact with customers to solve issues and improve customer experience
Serve as positive company representative to drive customer satisfaction and loyalty
Establish productivity goals, ensure adherence to operating standards, and manage labor hours and disposal expenses
Execute operational plans to achieve or exceed division’s budgeted goals
Support service delivery, maintenance, and fleet quality
Create collaborative, communicative team environment and drive employee engagement
Build and develop talent, understand career goals, and provide coaching for advancement
Perform other job-related duties as needed or assigned

Skills

Key technologies and capabilities for this role

Team SupervisionSafety ManagementAccident PreventionEquipment MaintenanceCustomer ServiceRegulatory ComplianceLoss ControlOperations ManagementEmployee EngagementBudget Achievement

Questions & Answers

Common questions about this position

What is the salary for the Operations Supervisor position?

This information is not specified in the job description.

Is this Operations Supervisor role remote or office-based?

This information is not specified in the job description.

What skills are required for the Operations Supervisor role?

The role requires the ability to direct large staff and being process-oriented and results-oriented in setting and pursuing aggressive goals.

What is the company culture like for this Operations Supervisor position?

The role supports a culture of employee engagement, creates a collaborative and communicative team environment, and emphasizes safety through personal commitment and active outreach.

What makes a strong candidate for the Operations Supervisor role?

Strong candidates can direct large staff, are process-oriented and results-oriented in pursuing aggressive goals, and have experience overseeing teams in operations, safety, and customer service.