Operations Manager - Fleet & Projects at Activision-Blizzard

Stow, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, ConsultingIndustries

Requirements

HS Diploma, Trade Certification or Associate’s Degree (Bachelor’s degree in Business Administration, Operations Management, or related field preferred; equivalent experience may be considered)
Minimum of three (3) years of experience in operations management, fleet coordination, or project administration
Experience with third-party fleet service providers (e.g., EMKAY) preferred
Strong analytical, organizational, and communication skills
Proven ability to manage multiple priorities and cross-functional initiatives
Ability to multi-task, work independently and as a team
Exceptional flexibility in daily routines and scheduling
Adequate time management skills to finish work in a timely manner
Excellent communication skills, comfortable interacting with management and customers
Strategic and analytical thinking
Vendor and contract management
Project lifecycle coordination
Process improvement and reporting
Leadership and collaboration
Attention to detail and accountability
Willingness to travel (percentage varies)
Enjoy working independently, in outdoor conditions, walking long distances, and adapting to flexible schedules/routines

Responsibilities

Oversee day-to-day fleet operations in partnership with EMKAY to ensure vehicle availability, maintenance compliance, and cost control
Monitor and analyze fleet performance metrics, lifecycle costs, and vendor service levels
Ensure adherence to company fleet policies and all applicable regulatory requirements
Organize and manage project startup activities, including communication with internal stakeholders, documentation setup, and scheduling
Maintain contracts, OQ documentation, and project files to ensure accuracy and compliance
Develop and distribute weekly project and operational reports to leadership
Evaluate and recommend improvements for call center processes and service delivery
Collaborate with other department leaders to streamline workflows and promote consistent operational practices
Identify and implement process improvements to enhance productivity and accountability
Work cross-functionally with departments such as Operations, Safety, HR, and IT to support organizational goals
Provide guidance and feedback to staff involved in fleet, project, and call center support activities

Skills

Fleet Management

Project Coordination

Contract Administration

Operator Qualification (OQ)

Performance Metrics

Regulatory Compliance

Process Improvement

Call Center Operations

Vendor Management

Stakeholder Communication

Reporting

Workflow Optimization

Activision-Blizzard

Develops and publishes interactive video games

About Activision-Blizzard

Activision Blizzard develops and publishes video games, creating popular franchises like World of Warcraft, Call of Duty, and Candy Crush. Their games are available on various platforms and cater to a wide range of players, from casual mobile users to serious console and PC gamers. The company generates revenue through game sales, in-game purchases, subscriptions for games like World of Warcraft, and advertising through Activision Blizzard Media. They also profit from merchandise and esports events. What sets Activision Blizzard apart from competitors is its focus on high-quality gaming experiences that promote community and social interaction among players. The company's goal is to provide engaging and immersive entertainment that connects gamers worldwide.

Santa Monica, CaliforniaHeadquarters

1979Year Founded

$975MTotal Funding

IPOCompany Stage

Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Mental Health Support

Wellness Program

Relocation Assistance

Risks

Employee morale issues due to layoffs could affect productivity and innovation.

Backlash from the Microsoft acquisition may impact game development and community trust.

Loss of key talent to competitors could weaken strategic capabilities.

Differentiation

Activision Blizzard boasts iconic franchises like Call of Duty and World of Warcraft.

The company excels in cross-platform play, enhancing player engagement and retention.

Activision Blizzard's esports division capitalizes on growing viewership and sponsorships.

Upsides

Microsoft's acquisition could provide resources for innovation and expansion.

Cloud gaming services offer a broader audience without high-end hardware needs.

Augmented reality gaming experiences present new opportunities for franchise expansion.

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