CloudKitchens

Operations Manager, Cloudkitchens - Philadelphia

Philadelphia, Pennsylvania, United States

$80,000 – $120,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Service, Logistics, Restaurant TechnologyIndustries

Requirements

Candidates should possess at least three years of experience in operations or logistics, with a focus on facility management. They should demonstrate strategic problem-solving skills, the ability to build and manage processes, and a capacity to lead operations in real-time under pressure. Furthermore, applicants must be employee-obsessed and capable of inspiring and developing teams within an operational setting.

Responsibilities

As a Regional Operations Manager, the individual will oversee day-to-day operations across 4-5 CloudKitchens facilities, manage and train teams of hourly staff and site-level managers, optimize fulfillment processes for scalability and efficiency, maintain financial performance and identify cost-saving opportunities, support customer onboarding and issue resolution, partner with sales to backfill vacant kitchens, collaborate cross-functionally on product roadmaps and feedback loops, and ensure compliance with food safety and building standards.

Skills

Facility Management
Operations Management
Process Improvement
Team Leadership
Strategic Problem-Solving
Financial Management
Customer Service
Food Safety
Logistics
Scalability

CloudKitchens

Provides shared kitchen spaces for delivery-only restaurants

About CloudKitchens

CloudKitchens provides shared kitchen spaces specifically designed for delivery-only restaurants. These kitchens are fully equipped and allow restaurant operators to focus on food quality and employee satisfaction while alleviating the challenges of financing, construction, and maintenance. Clients, including national chains and local restaurants, can quickly open new kitchens, test various food concepts, and optimize delivery operations with minimal risk. The company charges rent for kitchen use and offers additional services, including proprietary technology that streamlines order management. CloudKitchens aims to support restaurant growth in the expanding food delivery market by providing a comprehensive solution that minimizes investment and maximizes efficiency.

Key Metrics

Los Angeles, CaliforniaHeadquarters
2018Year Founded
$1,215.9MTotal Funding
LATE_VCCompany Stage
Food & AgricultureIndustries
201-500Employees

Benefits

Health Insurance
Hybrid Work Options
Performance Bonus

Risks

CloudKitchens faces lawsuits for discrimination and labor violations, affecting reputation.
Underutilized facilities and staff layoffs indicate potential operational inefficiencies.
Shift away from virtual kitchens by major brands could impact CloudKitchens' model.

Differentiation

CloudKitchens offers fully equipped shared kitchens for delivery-only restaurants.
The company provides proprietary technology for managing delivery orders efficiently.
CloudKitchens allows testing multiple food concepts from a single kitchen.

Upsides

CloudKitchens received significant investment from Microsoft, indicating confidence in its model.
Expansion into Sacramento and Houston shows growth potential in new markets.
Increased consumer interest in ghost kitchens due to desire to avoid social interaction.

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