Operations Manager at Triumvirate Environmental

Knoxville, Tennessee, United States

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$80,000 – $95,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Environmental Services, Field ServicesIndustries

Requirements

At least 3+ years experience in management and/or a bachelor's degree in business, marketing, finance, or a related field
Preferred high school diploma or related education
General understanding of Profit and Loss
US driver’s license valid for a minimum of 3 years
Clean driving record (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
Ability to pass drug test and background check
Ability to obtain and maintain all licenses/certificates as required by federal, state, and local regulations

Responsibilities

Responsible for customer retention, employee retention, and service center EBITDA
Continually monitor and balance labor utilization with production to optimize overall efficiencies
Responsible for all inventory and fleet within the service center
Use forecasted staffing needs and direct all hiring activities to ensure proper staffing for the service center while having constant communication with the recruiting lead
Manage payroll for all Service Professionals, Lead Service Professionals, and Operations Supervisors within the service center
Set a clear vision and expectations for the work group
Strive to achieve high operational efficiency and effective labor management
Work closely with the Regional Operations Manager and Continuous Improvement department to ensure the growth and success of areas by ensuring the safe and efficient delivery of quality services
Execute plans provided for improvement and report progress
Ensure a cohesive, service-oriented, multidisciplinary team through staffing and retention of qualified individuals
Meet KPI standards
Work with talent team for hiring needs
Create a positive atmosphere of learning and growth for all Service Professionals
Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Regional Manager
Teach Service Professionals proper communication skills, sales training, and ensure the workforce has a proper understanding of sales organization and processes
Responsible for collaborating with Operations Trainers and local leadership to implement and deliver training
Deliver excellent customer service to potential and existing customers

Skills

operations management

labor utilization

inventory management

fleet management

staffing

hiring

payroll

employee retention

customer retention

EBITDA optimization

KPI management

team leadership

Triumvirate Environmental

Provides sustainable environmental solutions and waste management

About Triumvirate Environmental

Triumvirate Environmental provides sustainable environmental solutions primarily in waste management, disposal, and compliance for sectors such as Life Sciences, Healthcare, Education, and Industrial. Their services include hazardous waste disposal, environmental health and safety consulting, lab facility services, and emergency response. By tailoring their offerings to meet the specific needs of each client, they help organizations reduce waste, save money, and maintain compliance with regulations. Triumvirate distinguishes itself from competitors through its strong focus on employee development and customer satisfaction, ensuring high-quality service delivery. The company's goal is to exceed stakeholder expectations and foster long-term relationships while promoting a safer and more sustainable environment.

Somerville, MassachusettsHeadquarters

1988Year Founded

$9MTotal Funding

DEBT_PPCompany Stage

Consulting, Industrial & Manufacturing, Social Impact, Education, HealthcareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Professional Development Budget

Relocation Assistance

Employee Discounts

Risks

Emerging startups with innovative technologies threaten Triumvirate's market share.

Rising compliance costs in healthcare may impact Triumvirate's profitability.

Digital transformation in waste management could outpace traditional service providers like Triumvirate.

Differentiation

Triumvirate offers tailored environmental solutions for healthcare, education, and industrial sectors.

The company excels in hazardous waste disposal and EHS consulting services.

Triumvirate's commitment to employee development enhances service quality and client satisfaction.

Upsides

Rising demand for sustainable waste management in healthcare boosts Triumvirate's market potential.

Educational institutions' zero-waste initiatives create new opportunities for specialized services.

Advancements in hazardous waste recycling technologies improve cost efficiency for clients.

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