Operations Manager at Window Nation

Milwaukee, Wisconsin, United States

Window Nation Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Improvement, ConstructionIndustries

Requirements

  • High school diploma, GED, or equivalent education
  • 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry
  • 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results
  • Valid driver’s license
  • Preferred Skills and Experience
  • Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries
  • Bachelor’s degree in business, operations or construction management, or related field
  • Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products
  • Knowledge of building codes, construction techniques, safety standards, and compliance requirements
  • Previous experience recruiting, managing, and onboarding independent contractors or installation crews
  • Ability to manage branch financials, including budgeting, P&L oversight, and cost control
  • Advanced proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
  • High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
  • Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions

Responsibilities

  • Develop and manage the branch operational plan that meets the company’s goals and objectives
  • Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability
  • Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators
  • Maintain positive customer relationships; identify, monitor, and manage customer service standards
  • Collaborate with the regional team to identify, develop, and implement best practices and SOPs

Skills

Operations Management
Team Leadership
Recruitment
Customer Service
Profitability Analysis
Revenue Growth
Branch Management
Process Optimization

Window Nation

Home improvement specializing in windows and doors

About Window Nation

Window Nation specializes in home improvement by providing replacement windows, doors, and vinyl siding to homeowners. Their products are custom-made to meet the specific needs of each client, ensuring a perfect fit for various budgets and style preferences. The company operates in major U.S. cities and employs professional installers who take precise measurements to guarantee quality installation, which enhances the longevity and performance of the products. Window Nation differentiates itself from competitors by offering a wide selection of over 10 different brands, special financing options, and promotions like "Buy 2 Windows, Get 2 Free". Their goal is to help homeowners improve their property's energy efficiency, curb appeal, and overall value while making the investment process as accessible as possible.

Fulton, MarylandHeadquarters
2006Year Founded
BUYOUT_LBOCompany Stage
Financial Services, Consumer GoodsIndustries
201-500Employees

Benefits

Paid Vacation
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition in new markets like Louisville and Milwaukee.
Integration challenges from ARMORVUE acquisition may disrupt service quality.
Rising material costs could squeeze profit margins.

Differentiation

Window Nation offers custom-made windows tailored to specific client needs.
The company provides a wide range of products from over 10 different brands.
Professional installers ensure precise measurements and installations for product longevity.

Upsides

Expansion into Louisville and Milwaukee opens new market opportunities.
Acquisition of ARMORVUE enhances product offerings and market reach.
Partnership with Milgard ensures high-quality, weather-resistant windows.

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