Operations Intern at Instawork

Bengaluru, Karnataka, India

Instawork Logo
Not SpecifiedCompensation
InternshipExperience Level
InternshipJob Type
UnknownVisa
Technology, Labor Marketplace, RoboticsIndustries

Requirements

  • Assertive personality who can confidently manage a small pod of data collectors
  • Basic math and data handling skills to maintain accurate reports
  • High energy, reliability, and the ability to stay on their feet
  • Strong problem-solving mindset and comfort in fast-paced environments

Responsibilities

  • Set up recording stations so data collectors can start work quickly
  • Solve on-ground technical and non-technical issues for data collectors
  • Ensure every data collector delivers six hours of usable recording per shift
  • Handle basic IT support and maintain smooth operations across the floor
  • Track daily output, maintain reports, and publish productivity updates
  • Monitor data quality and ensure collectors follow processes correctly

Skills

Data Collection
IT Support
Problem Solving
Productivity Tracking
Data Quality Monitoring
Report Maintenance
Team Management

Instawork

Connects businesses with vetted hourly workers

About Instawork

Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. It primarily serves companies looking for hourly workers, offering a solution that is more efficient than traditional staffing agencies. The platform features an intelligent matching system that pairs businesses with suitable workers from its extensive database, supported by a rigorous vetting process to ensure reliability. This has led to a high demand for Instawork's workers, with 93% of businesses wanting them to return and a low 2% no-show rate. Businesses can view worker profiles and experience before they pick up shifts, and those looking for full-time employees can also search and hire from the database. Instawork generates revenue by charging businesses for connecting them with workers, and its importance grew during the pandemic, solidifying its market position.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$144MTotal Funding
SERIES_DCompany Stage
Consulting, Consumer SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Paid Holidays
Home Office Stipend
Phone/Internet Stipend
Commuter Benefits
Paid Sick Leave
Health Savings Account/Flexible Spending Account
401(k) Retirement Plan
Stock Options

Risks

Competition from gig economy platforms like Wonolo and Bluecrew is increasing.
Regulatory scrutiny over worker classification could impact Instawork's business model.
Economic downturns in hospitality may reduce demand for hourly workers.

Differentiation

Instawork offers an automated matching solution for hospitality professionals and businesses.
The platform connects businesses with over 5 million vetted short-term and seasonal workers.
Instawork's intelligent matching system ensures high demand and low no-show rates.

Upsides

Post-pandemic demand for flexible work solutions boosts Instawork's market relevance.
Acquisition of Able Jobs expands Instawork's tools and global market offerings.
Expansion into Phoenix and Savannah captures regional demand for flexible staffing.

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