Operations Excellence Manager at Hewlett Packard Enterprise

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Experience with operational excellence frameworks (Lean, Six Sigma, etc.)
Ability to use data-driven insights for process improvements
Expertise in tracking, reporting, and governance of metrics
Skills in mentoring teams and embedding best practices
Capability to standardize and scale practices across global regions and business units
Experience serving as a trusted partner to leadership and aligning initiatives with strategic priorities
Proficiency in executive-level communications and stakeholder management
Ability to orchestrate cross-functional collaboration and resolve interdependencies
Strong coordination and prioritization skills for leadership initiatives
Experience participating in executive meetings and tracking strategic programs with KPIs and dashboards
Skills in crafting high-impact communications and relationship management
Ability to prepare agendas and represent leadership in forums
Experience leading workforce centricity and employee engagement initiatives
Proficiency in finance and resource management, including budget assessment and approvals

Responsibilities

Lead and embed operational excellence frameworks (Lean, Six Sigma, etc.) to drive measurable improvements in Q2C performance
Identify and eliminate inefficiencies across quoting, ordering, invoicing, and entitlement workflows using data-driven insights
Own Level 0 metric improvement initiatives, ensuring consistent tracking, reporting, and governance through Control Tower mechanisms
Champion a culture of continuous improvement, mentoring teams and embedding best practices across global operations
Standardize and scale successful practices across GEOs and Business Units to ensure consistency and efficiency
Serve as a trusted partner to leadership, aligning operational initiatives with strategic priorities and business outcomes
Facilitate executive-level communications, ensuring clarity, consistency, and timely updates across stakeholder groups
Orchestrate cross-functional collaboration across Global and GEO CSLV, CX&O E2E P&C, Operational Towers, and HPE Business Units
Ensure seamless execution of initiatives, proactively resolving interdependencies and surfacing risks early
Coordinate and prioritize leadership initiatives, ensuring alignment with quarterly and annual business objectives
Participate in executive meetings, capture actionable insights, and ensure timely follow-through on commitments
Track progress of strategic programs, using KPIs and dashboards to inform decision-making and course correction
Craft high-impact communications in partnership with the Management of Change (MOC) team, tailored for internal and external audiences
Cultivate strong relationships across the enterprise, acting as a connector between the VP, senior leaders, and extended teams
Bridge strategic intent and operational execution, ensuring alignment and transparency across all levels
Prepare and manage agendas for weekly staff meetings, leadership visits, and strategic connects
Represent the VP in monthly forums such as GWS, Transport, and ERG meetings, driving site-level alignment and action
Lead Workforce Centricity initiatives, ensuring employee experience and engagement are embedded in operational priorities
Assess and manage budgets for strategic activities, employee engagement, and site-level initiatives
Serve as the authorized approver for BU-level payments

Skills

Lean

Six Sigma

Continuous Improvement

Data-Driven Insights

Metrics Tracking

Reporting

Governance

Workflow Optimization

Quoting

Ordering

Invoicing

Entitlement

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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