Operations Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 3 years of experience in Microsoft Windows Desktop Management
15 years full-time education
Understanding and experience in remotely managing HP Printer Fleets
Troubleshooting of day-to-day issues with user machines for printer-related incidents
Knowledge of HP Print Cloud environment and experience in managing devices via HP Cloud
Experience in troubleshooting HP Print Embedded Web Service issues
Good understanding in management of printer configurations via HP Print Embedded Web Service
Good knowledge of other features of HP printers like Badging, Scanning, Printer Reset etc
Experience in managing HP Capture and Route Solution for Faxing
Experience in creating and analysis of reports from HP Webjet Admin Tool
Coordination with HP Vendor/Site POC for installation/movement of Printers
Experience in checking Printer Supply Status and other errors via HP Device Control Center
Good to have: Knowledge of basic Windows server functionalities

Responsibilities

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreements
Collaborate with various teams to ensure seamless service delivery
Troubleshoot issues and implement solutions to enhance system performance
Engage in proactive monitoring and maintenance of systems
Ensure all operational processes align with established standards and best practices
Participate in team meetings to discuss ongoing projects
Contribute to the continuous improvement of operational workflows

Skills

Microsoft Windows Desktop Management

HP Printer Fleets Management

HP Print Cloud

HP Embedded Web Service

Printer Troubleshooting

Printer Configurations

HP Printer Features

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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