Operations Associate (temp-to-hire) at Collectors

Plano, Texas, United States

Collectors Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
CollectiblesIndustries

Requirements

  • Strong written and verbal communication skills
  • Ability to work in a team environment
  • Ability to prioritize all tasks and work in a fast-paced work environment
  • Team player willing and able to

Responsibilities

  • Open, separate, and itemize department’s mail by service type
  • Match, count, and check items
  • Verify service type with payment and verify its eligibility
  • Enter item information into the database and print stickers containing order details
  • Work with the Customer Service and Problem Orders departments to resolve problems and expedite completion of customers’ orders
  • Work with the Sales department for orders that have special deals and/or pricing
  • Work with other cross-functional teams on special projects and/or deals
  • Encapsulate and seal event tickets
  • Learning various sizes of gasket sizes and ticket holders
  • Crack-out and re-seal event tickets according to changes
  • Inspect assembled parts and product for defects and deviations
  • Verify information such as submission form details, product quantity, identification stickers, and labels
  • Sort all orders by return carrier service
  • Verify order correctness and completeness
  • Package orders in mailing box containers, seal with tape and attach outside labels
  • Process shipping for specified return carrier and close order

Skills

Data Entry
Inventory Management
Quality Control
Shipping
Receiving
Order Processing
Customer Service
Problem Resolution

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters
1986Year Founded
$100MTotal Funding
POST_IPO_DEBTCompany Stage
Data & Analytics, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Health Insurance
401(K) Company Match
Paid Vacation
Paid Holidays
Employee Discounts
Flexible Work Hours
Fun Working Environment

Risks

Rising competition from Beckett Grading Services threatens market share.
Counterfeit collectibles pose a threat to Collectors' credibility.
Economic downturns may reduce demand for Collectors' services.

Differentiation

Collectors integrates AI and machine learning for precise grading and authentication.
Partnerships with eBay and GameStop enhance Collectors' market reach and service offerings.
Collectors offers a comprehensive marketplace with grading, vaulting, and selling services.

Upsides

Increased interest in digital collectibles boosts demand for authentication services.
Fractional ownership trends create new opportunities for grading and authentication.
Growing popularity of online marketplaces expands Collectors' service reach.

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