Program Director, Remote Operations
Serve Robotics- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
Solace is a healthcare advocacy marketplace connecting patients and families to experts who help them understand and manage their personal health. As the Operations Associate, you will bring value to our users by executing any task Solace requires at the highest level. This is a unique opportunity to report to the Operations Manager and work on projects with direct visibility to the Chief Executive Officer.
You are a talented operator who consistently delivers high-quality work within challenging timelines. You thrive on seeing your plans implemented in the real world and take pride in your vision, execution, and communication skills. You are adept at absorbing feedback and enjoy taking ownership, feeling unhindered by large organizational structures.
Location Type: Remote Employment Type: Full-Time Requirement: Must be based in the U.S.
Solace is transforming healthcare in the U.S. by harnessing the power of human connection through technology. Recognizing that 88% of U.S. adults lack the health literacy to navigate the complex healthcare system, Solace provides a personal support layer through health advocates. Using proprietary technology, Solace matches patients with experienced advocates, cutting through healthcare red tape and empowering individuals and families to make informed decisions for better outcomes.
Solace is a Series A startup founded in 2022, backed by Inspired Capital, Craft Ventures, and Torch Capital. We are a lean, fully-remote U.S. team distributed across the country.
We are a team of ambitious individuals passionate about empowering patients with control over their healthcare. At Solace, you will experience a steep learning curve and have an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. Your work will have a noticeable and direct impact on the company's development.
Applicants must be based in the United States.
Up for the Challenge? We look forward to meeting you.
Personalized healthcare advocacy and management services
Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.