Solace Health

Operations Associate (Remote US Only)

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Biotechnology, AdvocacyIndustries

Master of My Craft

Position Overview

Solace is a healthcare advocacy marketplace connecting patients and families to experts who help them understand and manage their personal health. As the Operations Associate, you will bring value to our users by executing any task Solace requires at the highest level. This is a unique opportunity to report to the Operations Manager and work on projects with direct visibility to the Chief Executive Officer.

About the Role

You are a talented operator who consistently delivers high-quality work within challenging timelines. You thrive on seeing your plans implemented in the real world and take pride in your vision, execution, and communication skills. You are adept at absorbing feedback and enjoy taking ownership, feeling unhindered by large organizational structures.

Location Type: Remote Employment Type: Full-Time Requirement: Must be based in the U.S.

About Solace

Solace is transforming healthcare in the U.S. by harnessing the power of human connection through technology. Recognizing that 88% of U.S. adults lack the health literacy to navigate the complex healthcare system, Solace provides a personal support layer through health advocates. Using proprietary technology, Solace matches patients with experienced advocates, cutting through healthcare red tape and empowering individuals and families to make informed decisions for better outcomes.

Solace is a Series A startup founded in 2022, backed by Inspired Capital, Craft Ventures, and Torch Capital. We are a lean, fully-remote U.S. team distributed across the country.

Responsibilities

  • Analyze task requirements and produce high-quality plans and output.
  • Exhibit autonomy, taking full ownership and responsibility for every detail of your work.
  • Collaborate with small, multi-disciplinary teams, partnering closely with engineering, product, and business stakeholders to find elegant solutions.
  • Rapidly generate multiple ideas, focusing on problem-solving rather than attachment to specific tactics.
  • Actively contribute to testing and ensuring the quality of our product.
  • Plan and execute projects, comfortable managing large project teams or executing independently.
  • Learn and become a guardian of our standards to bring Solace to life.

Requirements

  • Experience working in a chaotic environment.
  • 2+ years of relevant experience in consumer startups, banking, consulting, or any demanding, high-pressure job requiring organization and performance.
  • An intuitive understanding of what it takes to bring a plan to fruition.
  • Exceptional planning skills and proficiency with Notion.
  • A bias toward action and execution; you are driven to get things done.
  • Great communication skills to effectively collaborate with executive teams and bring visions to life.

Bonus Points

  • Experience in healthcare, with an understanding of credentialing or billing codes.

Who We Are

We are a team of ambitious individuals passionate about empowering patients with control over their healthcare. At Solace, you will experience a steep learning curve and have an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. Your work will have a noticeable and direct impact on the company's development.

Applicants must be based in the United States.

Application Instructions

Up for the Challenge? We look forward to meeting you.

Skills

Operations
Execution
Communication
Problem-Solving
Adaptability

Solace Health

Personalized healthcare advocacy and management services

About Solace Health

Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.

Redwood City, CaliforniaHeadquarters
2022Year Founded
$13.6MTotal Funding
SERIES_ACompany Stage
HealthcareIndustries
51-200Employees

Benefits

Remote Work Options
Company Equity

Risks

Increased competition from emerging digital health platforms may dilute market share.
Potential data privacy concerns could impact Solace Health's operations.
Rising operational costs may affect Solace Health's profitability.

Differentiation

Solace Health connects patients with expert healthcare advocates, enhancing personalized care.
The platform offers secure storage for all care details and communications.
Solace Health provides tools and resources to advocates at no cost, boosting their efficiency.

Upsides

Increased demand for telehealth services boosts Solace Health's business model.
The rise of personalized medicine creates opportunities for Solace Health's advocacy focus.
Growing healthcare consumerism aligns with Solace Health's mission to empower clients.

Land your dream remote job 3x faster with AI