Director, Partner Operations

Director of Partner Operations

Company Overview

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

Position Overview

Webflow is seeking a Director of Partner Operations to lead the strategy, infrastructure, and execution behind our rapidly scaling partner ecosystem. This role is responsible for driving the success of our partner programs, owning enablement and engagement strategies, and building operational excellence to support our Strategic and Partner Account Management teams.

About the Role

• Location: Remote-first (United States)
• Employment Type: Full-time, Permanent, Exempt
• Reporting to: VP of Partnerships

Compensation

Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.

United States (all figures cited below in USD and pertain to workers in the United States)

• Zone A: $260,000 – $358,000
• Zone B: $247,000 – $340,100
• Zone C: $234,000 – $322,000

Note: For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Responsibilities

As a Director of Partner Operations, you’ll be responsible for:

Partner Programs & Infrastructure

• Define and operationalize scalable global partner program frameworks, tiers, and incentives.
• Collaborate with cross-functional stakeholders to evolve program benefits, requirements, and performance standards.
• Own the partner systems roadmap (PRM, LMS, attribution, etc.) and integrations with internal tech stack (e.g., Salesforce, HubSpot).
• Establish governance and documentation around partner policies, deal registration, and program compliance.

Partner Enablement

• Design and manage onboarding and training programs for different partner types (e.g., solution partners, agencies, tech integrations).
• Partner with Marketing and Enablement teams to create scalable content, certifications, and playbooks.
• Drive readiness for new product launches, ensuring partners are equipped to sell, implement, and support Webflow solutions.
• Measure and continuously improve enablement effectiveness through usage data and partner feedback.

Partner Engagement

• Lead partner communications strategy (newsletters, updates, webinars) to deepen alignment and engagement.
• Build processes to capture, analyze, and act on partner feedback to improve program value and partner experience.
• Develop KPIs and dashboards to monitor partner health, engagement, and pipeline contribution.
• Support Strategic and Partner Account Management teams with insights and strategies to grow top accounts.

Partner Operations

• Build repeatable workflows for partner onboarding, account management.