Director, Partner Operations

United States

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$234,000 – $358,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, SaaSIndustries

Requirements

The Director of Partner Operations should have experience in leading the strategy, infrastructure, and execution of partner programs. Responsibilities include owning enablement and engagement strategies, and building operational excellence to support partner account management teams. Experience with partner systems such as PRM, LMS, and attribution tools, as well as integrations with Salesforce and HubSpot, is necessary. A strong understanding of partner program frameworks, tiers, incentives, and policies is also required.

Responsibilities

This role is responsible for defining and operationalizing scalable global partner program frameworks, tiers, and incentives. The Director will collaborate with stakeholders to evolve program benefits, requirements, and performance standards. They will own the partner systems roadmap and integrations, and establish governance and documentation for partner policies. Additionally, the Director will design and manage onboarding and training programs for various partner types, partner with teams to create scalable content, and drive readiness for new product launches. They will also lead partner communications strategy, build processes for capturing and acting on partner feedback, and develop KPIs and dashboards to monitor partner health and engagement.

Skills

Partner Operations

Partner Programs

Enablement Strategy

Engagement Strategy

Operational Excellence

Strategic Account Management

Partner Account Management

Sales Strategy

Business Development

Ecosystem Management

Webflow

Visual web design and development platform

About Webflow

Webflow provides a platform for designing, building, and launching responsive websites without the need for coding. Users can create websites visually, making it accessible to those without technical skills. The platform caters to a wide range of clients, including freelancers, small businesses, and large enterprises, and is particularly favored by designers and marketers. Webflow operates on a subscription-based model, offering various pricing plans that accommodate different needs, from personal websites to advanced e-commerce solutions. Additionally, it provides hosting services and a marketplace for templates and design assets. Unlike traditional web development tools, Webflow's user-friendly interface and comprehensive features set it apart, aiming to simplify web design for everyone.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$325.8MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Competitive compensation

100% insurance coverage

401k & financial planning

PTO

Annual retreat & offsites

10% time to build skills

Commuter benefits

Vacation bonus

Office setup budget

Health & wellness stipend

Remote work reimbursements

Webflow subscription discount

Risks

Competition from platforms like Bubble and Wix threatens Webflow's market share.

GreenSock acquisition may cause developer community backlash over GSAP's future.

New CEO Linda Tong's strategies might not align with existing user expectations.

Differentiation

Webflow enables web design without coding, appealing to non-technical users.

The platform offers a subscription model with diverse pricing plans for various needs.

Webflow's marketplace provides templates and design assets, enhancing user experience.

Upsides

Growing demand for no-code platforms boosts Webflow's market potential.

AI integration in Webflow enhances user experience and design efficiency.

Partnerships with Upwork and Contra expand Webflow's reach to creative professionals.

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