Operations Associate at Rebag

São Paulo, State of São Paulo, Brazil

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Luxury Retail, FashionIndustries

Requirements

Must be living in Latin America
Must be bilingual with fluency in English and especially Japanese (Written and Verbal)
"Hands on" attitude; hard-working, can work in a fast-paced environment
Positive, high energy, team spirited, Collaboration and Open mind
Detail-oriented and accurate (Data Entry Skills, Data Processing Skills, Reporting Skills, Analytical Skills)
Critical Thinking and Problem-Solving Skills
Excellent organizational and communication skills
Knowledgeable and efficient in MS Office (especially Excel)
Previous experience in retail & logistics (WMS) is ideal
Availability to work with different time zones

Responsibilities

Preparing and filing forms and other documents
Updating logs and order forms
Analyzing all operations and forwarding suggestions for improvement to the Manager
Take care of overall office needs (e.g. Handling phone calls from vendors/partners, purchasing office supplies, communication with providers, coordination of office repairs, documents handling, etc.)
Scheduling meetings and team building sessions as required
Provide support to Operations manager and team members as and when required
Communication with logistics partners/Resolve issues regarding shipment. Provide all pertinent shipping information needed to logistics (e.g. Create shipping lists with all the necessary information and send it to the logistics before the merchandise arrives to the warehouse)
Daily update and monitoring of all shipping from Japan in our inventory system (e.g. Update each order into our system as soon as we receive the shipping schedule with all tracking information from logistics)
Communication with NY Head Quarter (e.g. Inquiries related to the shipment from Japan. Basically, with HQ operations team and buying team)

Skills

Key technologies and capabilities for this role

Document ManagementData LoggingOperations AnalysisVendor CommunicationOffice AdministrationMeeting SchedulingAdministrative Support

Questions & Answers

Common questions about this position

Is this position remote or does it require being in a specific location?

The position requires candidates to be living in Latin America and reports remotely to the Japan Operations Manager, while working with teams in Japan and the US.

What language skills are required for this role?

Candidates must be bilingual with fluency in English and especially Japanese, both written and verbal.

What is the salary or compensation for the Operations Associate position?

This information is not specified in the job description.

What kind of attitude or personal qualities does Rebag expect from the Operations Associate?

Rebag seeks candidates with a 'hands on' attitude, who are hard-working, able to work in a fast-paced environment, positive, high energy, team spirited, and collaborative.

What are the main responsibilities of the Operations Associate?

Responsibilities include preparing and filing documents, updating logs, analyzing operations for improvements, handling office needs like vendor calls and supplies, scheduling meetings, supporting the team, communicating with logistics partners, monitoring shipments, and coordinating with NY HQ.

Rebag

Luxury resale platform for designer items

About Rebag

Rebag operates in the luxury resale market, specializing in designer handbags, accessories, watches, and jewelry. The company provides a platform for buying, selling, and exchanging high-end luxury items, catering to fashion enthusiasts and collectors. Rebag's unique technology, Clair, allows users to receive instant resale values for over 15,000 styles by simply uploading an image of their item. This feature helps sellers make informed decisions about their luxury goods. Additionally, Rebag offers a trade-in program where customers can exchange items for Rebag Credit, promoting customer loyalty and repeat business. Unlike its competitors, Rebag stands out with its advanced technology and focus on authenticated luxury items, establishing itself as a reliable name in the luxury resale industry. The company's goal is to create a seamless and efficient experience for both buyers and sellers in the luxury market.

New York City, New YorkHeadquarters

2014Year Founded

$106.3MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition from platforms like Fashionphile may challenge Rebag's market share.

Social media platforms for secondhand sales could divert customers from Rebag.

Inflationary pressures may reduce demand for luxury resale items.

Differentiation

Rebag uses AI technology, Clair, for instant luxury item appraisals.

Rebag+ membership offers unique benefits like flexible credit and exclusive discounts.

Partnership with thredUP expands Rebag's resale offerings beyond luxury items.

Upsides

Growing consumer interest in secondhand luxury due to economic pressures boosts Rebag's market.

Rebag's Clair Report highlights growth in second-hand watch market, a potential expansion area.

Rebag+ membership program could enhance customer loyalty and repeat purchases.

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