Operations Associate at Lime

San Francisco, California, United States

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$77,000 – $95,000Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Transportation, MobilityIndustries

Skills

Key technologies and capabilities for this role

OperationsFleet ManagementProcess ImprovementKPI DevelopmentComplaint ManagementCustomer ServiceTrainingCoaching

Questions & Answers

Common questions about this position

What is the salary range for the Operations Associate position?

The salary range is $77K - $95K.

Is this role remote or onsite, and what are the location requirements?

This is an onsite role in San Francisco, CA, and the hired individual must live within one hour from Lime’s San Francisco, CA warehouse.

What skills and experience are required for this Operations Associate role?

Required are 1-3 years of professional work experience ideally with 1+ year in Operations, experience leading teams preferred, expertise with the San Francisco region, familiarity with Excel and Google Sheets, excellent communication skills, and a valid in-state driver's license.

What is the company culture like at Lime for this operations role?

Lime seeks data-driven, hands-on, entrepreneurial-minded individuals with grit to work in an ambiguous environment, focusing on building safe, efficient operations and collaborating cross-functionally to shape the future of mobility.

What makes a strong candidate for the Operations Associate position?

Strong candidates have 1+ year of operations experience, team leadership background, deep knowledge of San Francisco's operational challenges, data analysis skills with Excel/Google Sheets, and an entrepreneurial mindset for data-based decisions in ambiguous settings.

Lime

Provides shared electric bikes and scooters

About Lime

Lime operates in the micromobility market, providing shared electric bikes and scooters for rent through a mobile app. Users can easily locate, unlock, and pay for these vehicles, making it a convenient option for short-distance travel. The company generates revenue primarily through ride fees, which include a base fee and a per-minute charge. Lime differentiates itself from competitors by focusing on sustainability and continuously upgrading its fleet, including the latest Gen4 electric scooters that enhance ride quality. Additionally, Lime is exploring partnerships with cities to integrate its services into public transportation networks and is piloting augmented reality technology to improve parking solutions. The goal of Lime is to create a future where transportation is shared, affordable, and carbon-free.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$1,429.9MTotal Funding

CONVERTIBLECompany Stage

Automotive & Transportation, Energy, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions

Scale with a rapidly growing organization, with significant opportunity for growth

Play a role in the transformation of urban mobility and sustainability

Work with a team of successful, fun and motivated people

Competitive salary and benefits

Risks

Competition from Bolt Technology's U.S. expansion may impact Lime's market share.

Uber's 'One Less Car' trial includes competitors, potentially diluting Lime's customer base.

Regulatory challenges in new markets like Vancouver could delay Lime's expansion plans.

Differentiation

Lime is the world's largest shared electric vehicle company, leading in micromobility.

Lime's computer vision platform enhances safety with advanced sidewalk detection technology.

LimeGlider offers a unique seated electric vehicle experience, blending bike comfort with scooter ease.

Upsides

Lime's partnership with Vancouver strengthens its position in the Canadian micromobility market.

Collaboration with Uber's 'One Less Car' trial could expand Lime's user base significantly.

New e-bikes with throttle in Seattle improve user experience on hilly terrains.

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