Open Deck Solutions Specialist at Arrive Logistics

Chicago, Illinois, United States

Arrive Logistics Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, Logistics, TechnologyIndustries

Requirements

  • Bachelor's degree in business, logistics, or a related field
  • 3+ years of experience in the 3PL space, preferably focused on the Open Deck Mode
  • Strong strategic thinking and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Passion for innovation and customer service

Responsibilities

  • Identify and price all Open Deck RFP’s/spot quotes effectively
  • Capitalize on market opportunities, emerging trends, and customer needs
  • Collaborate with cross-functional teams (RevGen, operations, pricing, marketing) to align goals and optimize performance
  • Lead the development and execution of sales strategies to drive new business and expand existing accounts
  • Build and maintain strong relationships with key customers and partners
  • Identify and pursue opportunities for cross-selling and upselling
  • Help oversee the day-to-day operations of the Open Deck business, ensuring efficiency, quality, and customer satisfaction
  • Collaborate with Leadership to implement robust processes and systems to support growth and scalability, report and track internal KPI’s to measure success
  • Monitor and analyze key metrics to identify areas for improvement
  • Drive continuous improvement initiatives to enhance productivity and profitability

Skills

Key technologies and capabilities for this role

Open DeckRFPSpot QuotesSales StrategyPricingCustomer Relationship ManagementCross-sellingUpsellingOperationsKPI TrackingMetrics Analysis

Questions & Answers

Common questions about this position

What benefits are offered for this role?

Benefits include medical, dental, vision, life, and disability coverage, a matching 401(k) program, Employee Resource Groups for learning, office-wide engagement activities, team events, happy hours, casual dress code, and access to a LifeStart gym with Peloton bikes.

Is this position remote or office-based?

The role requires working in the heart of downtown Chicago, IL, with CTA and L train stops nearby and bike storage available.

What qualifications and skills are required for the Open Deck Solutions Specialist role?

A Bachelor's degree in business, logistics, or a related field is required, along with 3+ years of experience in the 3PL space preferably focused on Open Deck Mode, strong strategic thinking and analytical skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and passion for innovation and customer service.

What is the company culture like at Arrive Logistics?

Arrive Logistics offers an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment, with a team dedicated to fostering high-performing culture, driving collaboration, innovation, and exceptional results.

What experience makes a strong candidate for this position?

Candidates with a Bachelor's degree and 3+ years in the 3PL space, especially Open Deck Mode, combined with strong strategic thinking, analytical skills, communication, and the ability to thrive in a fast-paced environment stand out.

Arrive Logistics

Freight brokerage and logistics solutions provider

About Arrive Logistics

Arrive Logistics connects shippers needing to transport goods with carriers that provide the transportation services. They offer various shipping solutions, including Less Than Truckload (LTL) and Temperature Controlled shipping, tailored to meet the specific needs of their clients. The company stands out from competitors by leveraging advanced technology for real-time tracking and efficient operations, supported by a skilled team. Arrive Logistics aims to deliver exceptional service and strategic value to clients while helping them save time and money.

Austin, TexasHeadquarters
2014Year Founded
$325.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees

Benefits

Uncapped earning potential
Matching 401(k)
World class training program
Nationally recognized company culture
Incredible sales contests

Risks

Increased competition from AI-driven logistics firms threatens market share.
Rapid expansion may strain management resources and operational efficiency.
Volatile weather conditions pose challenges to delivery schedules and costs.

Differentiation

Arrive Logistics leverages advanced technology for real-time tracking and efficiency.
The company offers a wide range of shipping solutions, including LTL and intermodal.
Arrive's focus on customized logistics solutions sets it apart from competitors.

Upsides

Opening of Guadalajara office enhances cross-border logistics capabilities.
Recognition as a Top Carrier boosts industry reputation and client trust.
Expansion to Columbus and Tampa indicates strategic growth in key markets.

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