OnSite Team Lead - Honolulu, HI at Stryker

Honolulu, Hawaii, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Stryker Product experience
Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred
Basic computer skills including Microsoft Office
Strong verbal and written communication skills
Excellent interpersonal and organizational skills
Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility
Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
Ability to observe and correct minute inconsistencies (e.g., in the printed word, product appearance, etc.)
Excellent equipment problem-solving skills
Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force constantly to move objects
Ability to remain standing and/or walking for an extended period of time
Excellent analytical skills
Excellent interpersonal skills
Solid foundation of clinical expertise, functional knowledge of SPD & OR, significant understanding of surgeon preference
Good understanding of Joint Commission requirements

Responsibilities

Utilizes a wide array of knowledge, technical skills, and critical thinking to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management
Guides day-to-day operational support to account
Serves as point person for team
Effectively partners with key stakeholders of account, cross-divisional sales teams, and cross-functional teams to drive account productivity and satisfaction
Leads Tier 1 huddles
Actively participates in and as needed, leads hospital huddles
Directs and guides day-to-day function of team to ensure OR efficiency and drive customer satisfaction
Manages charge sheets and billing for account
Directly applies feedback and metrics to propose process improvements that drive customer satisfaction and elevate Stryker’s impact on the account
Provides in-service training at the request of the customer
Supports and guides Sr. Specialists identifying and creating Kaizen sheets to drive continuous improvement
Responsible for onboarding new employees
Manages and coordinates Stryker and customer onboarding and compliance requirements for team
Consistently facilitates and leads team building activities and actively participates
Proactively interacts with cross-divisional partners, various levels of management in the hospital and within OnSite
Allocates work as a team leader; may check on quality/completion
Attends and participates in several CE webinars throughout the year
Actively partners with Associate Supervisor, Supervisor, OA, and Training team to onboard new hires
Serves as mentor to newer specialists in the area
Assists with writing and delivering corrective action and common annual review
Drives onboarding for new hires
Serves as a resource for team and drives day-to-day engagement, performance, and activities
Leads Program Management activities within account
Proactively communicates out to appropriate stakeholders specific account information
Actively provides ideas to refine tools or process
Provides implementation and coverage support if/when practical
Actively partners with fellow Team Leads across nation to drive standardization and continuous improvement across regional lines

Skills

Key technologies and capabilities for this role

OR efficiencyclinical expertiseKaizenteam leadershiponboardingcompliance managementJoint Commissionsurgeon preferenceSPDhuddlescharge sheetsbilling

Questions & Answers

Common questions about this position

Is this position remote or onsite?

The role is field-based and onsite in Honolulu, HI, requiring presence during surgical procedures, preoperative and postoperative equipment management.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the OnSite Team Lead role?

Candidates need clinical expertise in SPD & OR, understanding of surgeon preferences, knowledge of Joint Commission requirements, and leadership skills to guide teams and drive continuous improvement.

What does the team leadership look like in this position?

The Team Lead directs day-to-day team functions, leads Tier 1 huddles and hospital huddles, serves as a mentor, handles onboarding, and drives team engagement and performance.

What makes a strong candidate for this Team Lead position?

Strong candidates have solid clinical expertise, leadership experience in allocating work and mentoring, and the ability to partner with stakeholders to drive account productivity and continuous improvement.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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