OnSite Team Lead - Austin, TX at Stryker

Austin, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Stryker product experience
Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred
2-4 years’ Operating Room and/or Sterile Processing experience highly preferred
Demonstrated knowledge of anatomy, surgical procedures, and techniques preferred
Basic computer skills including Microsoft Office
Strong verbal and written communication skills
Strong interpersonal and organizational skills
Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility
Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
Ability to observe and correct minute inconsistencies (e.g., in printed word, product appearance)
Excellent equipment problem-solving skills
Excellent analytical skills
Excellent interpersonal skills
Adhere to HIPAA and other related patient confidentiality policies and procedures
Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force constantly to move objects
Ability to remain standing and/or walking for an extended period of time
Travel up to 10%

Responsibilities

Effectively partners with key stakeholders, cross-divisional sales teams, and cross-functional teams to drive account productivity and satisfaction
Leads Tier 1 huddles
Actively participates in and as needed, leads hospital huddles
Directs and guides day-to-day function of team to ensure OR efficiency and drive customer satisfaction
Manages charge sheets and billing for account
Applies feedback and metrics to propose process improvements that drive customer satisfaction and elevate Stryker’s impact
Provides in-service training at the request of the customer
Supports and guides Sr. Specialists in identifying and creating Kaizen sheets to drive continuous improvement
Responsible for onboarding new employees
Manages and coordinates Stryker and customer onboarding and compliance requirements for team
Manages Joint Commission requirements for the team and account
Facilitates and leads team building activities and actively participates
Proactively interacts with cross-divisional partners, various levels of hospital management, and OnSite management
Allocates work as a team leader and checks on quality/completion
Attends and participates in several CE webinars throughout the year
Actively partners with Associate Supervisor, Supervisor, OA, and Training team to onboard new hires
Serves as mentor to newer specialists
Assists with writing and delivering corrective action and common annual reviews
Drives onboarding for new hires
Serves as a resource for team and drives day-to-day engagement, performance, and activities
Leads Program Management activities within account
Proactively communicates specific account information to appropriate stakeholders
Actively provides ideas to refine tools or processes
Provides implementation and coverage support when practical
Actively partners with fellow Team Leads across nation to drive standardization and continuous improvement

Skills

Key technologies and capabilities for this role

OR efficiencyclinical expertiseKaizencontinuous improvementteam leadershiponboardingSPDsurgeon preferenceJoint Commission compliancehospital huddlescharge sheetsbillingin-service trainingmentoring

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

The position is field-based and onsite in Austin, TX, as indicated by the job title 'OnSite Team Lead - Austin, TX'.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills and expertise are required for this role?

The role requires solid clinical expertise in SPD & OR, significant understanding of surgeon preference, good knowledge of Joint Commission requirements, and functional knowledge to provide in-service training and guide process improvements.

What leadership and team responsibilities does this position involve?

The Team Lead directs day-to-day team functions, leads Tier 1 and hospital huddles, facilitates team building, mentors new specialists, manages onboarding, and drives performance and engagement.

What makes a strong candidate for this Team Lead position?

Strong candidates have leadership experience in allocating work and mentoring, clinical expertise in OR/SPD and surgeon preferences, solid business acumen with metrics, and interpersonal skills for stakeholder diplomacy and team building.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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