Sr. Associate I, Field Technical Service Engineering - Surgical
AlconFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
The role is field-based and onsite in Little Rock, AR, requiring work at assigned hospital accounts with support on various shifts including on-call, overnight, and weekends.
A Bachelor’s Degree, Associate’s Degree, or equivalent certifications are preferred. For specialists in Sterile Processing, HSPA CRCST Certification is required within 6 months of start date with yearly renewal.
Operating Room experience with knowledge of anatomy, surgical procedures, and techniques is preferred, along with basic computer skills including Microsoft Office, strong communication, interpersonal, organizational skills, and the ability to troubleshoot in high-stress situations.
The position involves providing support on all shifts at assigned accounts, including on-call, overnight, and weekends, with possible coverage at other accounts requiring overnight travel; shifts may change without notice and include rotating schedules.
Candidates with prior Operating Room experience, knowledge of surgical procedures, troubleshooting skills in high-stress environments, flexibility for varying shifts including on-call and travel, and strong communication skills stand out.
Develops and manufactures medical devices and equipment
Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.