OnSite Specialist - Chicago, IL (THIRD SHIFT) at Stryker

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred
For Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred
Basic computer skills including Microsoft Office
Strong verbal and written communication, interpersonal, and organizational skills
Ability to quickly, efficiently, and effectively troubleshoot issues in demanding, high stress situations
Ability to provide support/coverage at assigned account during assigned shift, on other shifts (including on-call, overnight, weekends), and at other accounts in/outside region (may include overnight travel and rotating shifts that change without notice)
If account contract includes on-call services, must be within 45 minutes driving distance from the account
Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force constantly to move objects
Ability to remain standing and/or walking for extended periods
Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
Ability to observe and correct minute inconsistencies (e.g., in printed word, product appearance)
Excellent analytical skills
Excellent interpersonal skills
Excellent equipment problem-solving skills
Excellent time management skills with ability to use independent judgment and critical thinking

Responsibilities

Provide clinical surgical support by managing all relevant equipment
Anticipate related device needs of O.R. staff and surgeon during surgical procedures
Troubleshoot and maintain Stryker equipment and other related devices
Work with surgeons, O.R. personnel, central processing, biomedical, and other related personnel
Maintain knowledge base of equipment and disposable products through Stryker education training programs
Provide physicians and OR personnel with information on new and current products
Accurately and honestly record and report data metrics related to all specific job functions on a monthly basis
Maintain up-to-date account information to ensure continuous high levels of service, including all vendor credentialing required by the account
Accurately record and report all surgical procedure information
Adhere to all Stryker and medical facility policies, standards, and procedures
Analyze and resolve both routine and non-routine product issues expediently using independent judgment
Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility
Adhere to HIPAA and other related patient confidentiality policies and procedures
Provide support/coverage on all shifts at assigned account, as well as at other accounts in and outside region (may include on-call, overnight, weekends, and overnight travel)

Skills

Key technologies and capabilities for this role

surgical equipment managementtrouble-shootingequipment maintenanceOR supportStryker productsvendor credentialingHIPAA complianceclinical supportdata reportingcritical thinking

Questions & Answers

Common questions about this position

What is the work location and flexibility for this role?

This is an OnSite Specialist position based in Chicago, IL, with field-based work flexibility. The role requires providing support at the assigned account and potentially other accounts, which may involve overnight travel.

What shift schedule should I expect for this position?

The position is third shift, with potential for shifts to change without notice based on account needs, including rotating shifts, on-call, overnight, and weekends. Coverage may be required at other accounts in and outside the region.

What qualifications and skills are required for this role?

A Bachelor’s Degree, Associate’s Degree, or equivalent certifications are preferred, along with Operating Room experience and knowledge of anatomy and surgical procedures. Essential skills include basic computer skills (Microsoft Office), strong verbal/written communication, interpersonal and organizational skills, and the ability to troubleshoot issues quickly in high-stress situations.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this OnSite Specialist role?

Strong candidates have OR experience, knowledge of surgical procedures, relevant certifications like HSPA CRCST (for sterile processing), and the flexibility to handle varying shifts and travel. They demonstrate quick troubleshooting in high-stress environments, professional demeanor, and adherence to policies like HIPAA.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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