Onboarding Engineer at CleverTap

São Paulo, State of São Paulo, Brazil

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Candidates must possess hands-on experience with Mobile App Development (Android, iOS, Hybrid), Web Technologies, APIs, and Integration Techniques, demonstrating the ability to translate and troubleshoot various scripting languages. They should have familiarity or experience integrating SDKs, coupled with a strong understanding of Software Design and Deployment, Database concepts, and Project Management methods & tools. Experience presenting in Portuguese, Spanish, and English is also required.

Responsibilities

As an Onboarding Engineer, the role involves working directly with technical stakeholders and development teams to guide them through the successful integration of CleverTap’s Mobile and Web Application SDKs and API’s, ensuring smooth and timely onboarding of new customers. This includes building relationships, educating, guiding, and training customers’ Business Users, Developers, and other technical stakeholders through the implementation process, campaign creation, and successful ‘Go Live’. The position requires acting as a product consultant, assisting with techno-functional knowledge, conducting technical audits, and providing actionable inputs to internal teams. Additionally, the engineer will document technical requirements, create content, estimate schedules, and maintain customer satisfaction through technical support and troubleshooting.

Skills

Android

iOS

Mobile App Development

SDK Integration

APIs

Troubleshooting

Technical Audits

CleverTap

Customer engagement and data analytics platform

About CleverTap

CleverTap offers a customer engagement platform that helps businesses analyze customer data and personalize experiences. The platform allows companies to segment their customers and experiment with marketing strategies in real-time. It also provides tools for creating consistent customer journeys across various channels, supported by AI-driven insights. CleverTap's goal is to help businesses build customer loyalty and maximize customer lifetime value through a subscription-based model.

Mountain View, CaliforniaHeadquarters

2013Year Founded

$170.8MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Consumer Software, Fintech, GamingIndustries

501-1,000Employees

Risks

Leadership changes may impact strategic direction and decision-making.

Resource limitations could hinder platform experimentation and innovation.

Intense competition in marketing hubs requires CleverTap to continuously improve offerings.

Differentiation

CleverTap offers real-time analytics for personalized customer experiences across various industries.

The platform's AI capabilities provide prescriptive intelligence for smarter decision-making.

CleverTap's campaign orchestration tools ensure consistent omnichannel customer journeys.

Upsides

Growing demand for AI-driven personalization boosts CleverTap's market potential.

Subscription-based revenue model aligns with industry trends and ensures steady income.

Recognition as a 'Strong Performer' in marketing hubs enhances brand credibility.

Land your dream remote job 3x faster with AI

Try Jobo Free